NTUC Fairprice Employee Reviews
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a good place to work. Sometime difficult to handle stock during CNY/ Christmas, because a lot of incoming stock/ promotions. good benefits for workers in term of training.
birthday celebration for individual staff
no fix hours breaks for staff
The work is straight forward and simple to handle. However, the remuneration is very low, and the working hour is long. We are required to work on most public holidays, without any double compensation. Most of the staff are cooperative, except for a few. Nothing is too difficult, except for some people who gets impatient, when there is a sudden influx of customers in the queue for delivery services. Nothing is too difficult, except for some unreasonable or difficult customers' who loves to complaint; even for some minor issues, or when they could not get a replacement or refunds. These customers' requires our tactfulness, and soft skill to handle. At all times, do not offend them, even though, they may be nasty. Just avoid any argument, and quickly get a fellow colleague to assist you in handling the customer, so as to appease him/her. However, giving the best services to the customers is the most enjoyable; always serves with a smile, showing that you care.
I get to interact with walk-in consumers all the time. I learnt to serve them with a smile no matter how difficult they are to deal with. I learnt to compose myself with a gentle voice and humble attitude even if they are in the wrong, and serve them. The typical day at work as a retailer and a cashier was to make every customer who walk into the store and leave with the impression that they are important to us, so that they will come back to shop with us again. This was my first job, and out on the field with customers, i get to learn how to serve them, talk to them, suggest and help them with their choices, make them feel special to us, to the store/company.
Low stress enviroment
long working hours
I was personally comfortable working here. Seniors and supervisors were helpful and guided me. It was overall a pleasant working environment and i was able to learn new skills. The job became tiring when there were overwhelming customers due to promotions or holidays, but it was manageable as most customers were understanding and patient. the seniors also taught me ways to work faster without getting annoyed or angry.
short working hours
long queues were stressful at times
Clean the area of replenishing. First in first out the stock before replinish. I Learned how to handle staff and customers also ordering and recieving of stocks. Hardest part when I forget to order the stocks. Most enjoyable is to served the customers what they need.
go find other job like usher or some event better pay and more enjoyable.Here your carry heavy stuff and some time you may injured yourself so join if you wanna work out and get paid at the same time.You will need to have a flexible mind if not you might be hard on you.Also some team leader will be more biased base on if you are ite or o-level same goes to the senior.So ya working is never a good thing but no choice need money. Some senior although they are fierce but they still guild you well just that you have to get use to their "gangster" attitude. Others you might get back stab, control around and sometime split vulgar by the old seniors there in hokkien usually which i understand. Team leader is OK (OK as in normal attitude arrogant and strict) but just that he carry customer ball too much during selling orange until they climb over his head.Unlike some other company i worked they have the right to ignored customer if they gone too much.
other than what i said no pros
control about, harder work, lesser pay then other company
Loved to work as a cashier as I got a lot experience in this line..not only work with NTUC but used to work with 711 for more then 10years n giant for 2 years..not been working since last 2 years...coz my kids are still young n need more attention....now my kids are big enough to look after the themself..
Team work and good communication is most important during work. Good benefit. The management is more care employee. I can free warm and happy. Job training provided. I can improve and keep daily up.
job training and good team work