OCBC Bank
3.8 out of 5 stars.
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OCBC Bank Employee Reviews for Bank Officer

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Job Title
Bank Officer9 reviews
Location
Singapore9 reviews

Ratings by category

3.5Work-Life Balance

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Found 9 reviews matching the searchSee all 322 reviews

Good place to practice customer service

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I started pf as a bank teller and got promoted several times and now i am holding a bank officers position. I reveived many awards as all my customers were very much satisfied with my service. i would like to move on to other field i order to experience them.

Pros

Trainings provided

Cons

Low salary
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Review summary

This job requires shift work which include weekends. Often have to do over time and long working hours. The company will often provide training before you start work.
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Looking for other line of experience

Too long in banking.Wish to gain other experience and knowledge.Willing to learn and adapt with open mind set.Hoping to go into something more interesting.With my long experince perhaps I am looking for higher pay.
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Family like

OCBC gave me many valuable lessons both skill required for the job and also the life lessons from my supervisor. working in OCBC while we hold our professionalism we also have fun in our day to day operation. This makes work so enjoyable.
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Fun workplace

Awesome colleagues in branches. Did not face any politics (which i hate). Working hours were fine (from 1000 to 1900). Non-stress working environment and job scope

Pros

Awesome colleagues
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Customer oriented workplace

- We always have to stay updated with latest online banking services - Improve on banking knowledge daily so that customer is educated on our services - Handle customers from all walks of life, some may not be the best people you serve, it gets tough sometimes but we overcome it with a smile! All the time! - Serving customer and providing services that exceed customer's expectation is very important to us.
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Fun workplace

-Managers are willing to teach and guide you patiently. -One month training will be provided before allocating you to the respective branch. -Most enjoyable part of the job is the friendly colleagues and customers.
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Good employee benefits and fun activities

As one of the non-executive staff in the department, I think the company did well in recognising our contributions and efforts. They initiate the support day for us once a year, and the management team gave us lots of presents during this event. And not only that, the management always treat us lunch or dinner. We could work as a team when my co-workers and me encountered the busiest time at the end of the month, sometimes I can feel strong cohesion and positive attitude in this department.
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no work life balance- Alot of overtime

It's very monotonous Hardest of the job, is to understand it and the need to think through it before proceeding to the next step
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Overall rating

Based on 322 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture
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