3.8 out of 5 stars.
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OCBC Bank Employee Reviews for Financial Consultant

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Job Title
Financial Consultant22 reviews
Location
Singapore22 reviews

Ratings by category

3.5Work-Life Balance
3.6Salary & Benefits
3.5Job Security & Advancement
3.4Management
3.5Culture

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Found 22 reviews matching the searchSee all 382 reviews

Learning Experience

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Great learning curve in a fast paced and stressful environment. Lots of training are provided from industries experts to assist you in your daily activities.
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Good starting ground for those who want to be a banker

Good training ground. Tough and long working hour as you need to do callings after branch close. Your work life balance will depends on who your manager is.
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Jobs at OCBC Bank

Financial Consultant positions
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Disappointment

Depends on which branch you are posted to. Branch manager plays an important factor to determine how's your work life gna be like.Comms are very low compared to other banks.
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Fun place to work

The job there is quite fun, we get to meet lots of different customers and also different colleagues. As long as you have product knowledge you will be able to succeed here.
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Regimental culture

If you are new, most people will be unwilling to help you out and whenever you ask for help, they will be very rude towards you. Everything is trial and error, you learn by making mistakes, which I think is bad as it drastically affects job satisfaction and motivation to even go to work.

Cons

Long hours
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Insights into OCBC Bank

Based on 18 survey responses
What people like
  • Ability to learn new things
Areas for improvement
  • Time and location flexibility
  • Energizing work tasks
  • Fair pay for job

Stressful and competitive

Managers only care about targets and sales. They do not care if you have worked 12 hours. It is essentially culture that you have to stay till late unless you've already hit your sales targets.

Pros

Nice colleagues

Cons

Long hours, No work life balance, No life in general
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Great remuneration but unfair treatment

Staff’s benefit is very good. But I was experiencing unfair treatment from my manager. It is very demoralising especially we are dealing with high level of stress every day. No work life balance
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Good enviroment for learning

Over the years of working been accumulated, gained and achieved plenty of services and sales experiences. This job gives me plenty of opportunities and exposure to further improve myself here.
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Productive and fun workplace

Learning new things daily. Compliance and to stay vigilant. New exposures daily, Gets to meet new people daily. Friendly and conducive environment, Good management.
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Good prospects if you are good in sales and compliant with good customer service

Right place, right time - perfect opportunity. Life is good only when you can meet and exceed sales targets. Potentially working on weekends due to the retail nature of work.

Pros

Deferred stock options realised after 3 years, quarterly commissions after exceeding salary hurdle rate.

Cons

Expect to work on weekends and potentially public holidays. 12 hour days are typical in most cases.
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Chalenging career

Ocbc Bank was my entry level job. As a personal bamker i learned alot in working life and investment opportunoes. Benefits were well in the bank and i had an enjoyable stay
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Fun

Accounting opening and pitching to customers about products. Workplace is competitive. Hardest part is to hit targets. Most enjoyable part is everyone works hard together.
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Fun and optimistic culture

A lot of human interaction daily, and i have learnt you have to be sincere in what you are providing in order to maintain a long term relationship. 'Stay True' is what it has been emphasizing - for us to be transparent, integrity and truthful in everything thing that we are doing. I would say interaction is the most enjoyable part of the job and i get to meet different people from different parts world.
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hierarchical management

Sales environment was hierarchical and competitive. Back office staff were nice and helpful. Front sales staff were all very competitive.
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Tough and Stress

The job scope that I work in OCBC is too general. I was hired as a sales staff, but i have to handle no only sales, I have to handle customer's issue and complaint and provide service to all customers in OCBC. I cannot focus at sales at all. I am looking for the sales job which is only produce sales and handle my own customer but not all customers if there is issue happened. The job scope like this only can focus on sales and bring more revenue for company. Besides that, I also also looking for the job which is not related to sales. Example, Marketing research/Survey, Executive, Business Development.

Pros

Salary is high

Cons

Long hours, job scope too general
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Poor experience

Worked there for eight months, and the job culture is very focused on work till you drop. General feedback from staff and management is that if you weren't staying back past your normal working hours, you weren't working hard enough. Sales targets were tough, requiring you to hit all product baskets otherwise you don't get commission. Lack of work/life balance, Lots of overtime hours which were not compensated for

Pros

Ability to earn uncapped commission if you are successful

Cons

Lack of work/life balance, work till you die culture
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Customer service experiences, handled difficult situations

Everyday meet people from all trades, learnt how to handle different level of customers and able to communicate and rapport with them well.
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Productive Learning Platform for Personal Growth & Experience

Being a Personal Financial Consultant with OCBC Bank has built in me exceptional self-discipline and enriched me with the perseverance to succeed in ever-changing circumstances. A typical day at work comprises of maintaining banking relationships with both existing and new customers - opening bank accounts, fixed deposits, cross-selling of investments and wealth products to suitable customers and tele-calling to fix offsite appointments with customers. The hardest part of this job would be the long working hours, which is honestly quite debatable, as long hours and hard work often equate to better results. Nevertheless, this job has equipped me efficiently with positive skills to perform efficiently in my next job. I have built excellent customer service skills from interacting with customers from different segments, outstanding self-discipline from planning how to reach my goals and having the motivation to do so individually and most importantly, as a team with my colleagues. The biggest takeaway from my time as a Personal Financial Consultant is the motivation to never give up. We can fail many times but know that success will come.

Pros

Interaction with customers from different segments, self motivation to hit sales targets, working as a team for a better conducive environment

Cons

Long hours
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good place to learn

good place to learn skill set as trainings are provided and low walk in branch will train us on different types of objections.

Pros

good money

Cons

no work life balance
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Bancassurance Bank

If you want to sell insurance but you don't want to be an insurance agent. This is the bank for you. Personal Financial Consultants are sales staff, expect them to sell you what suits you apart from the provision of services over the counters such as opening of personal and corporate banking accounts. This is the job of sales front line service staff. Challenges will be faced such as meeting your targets and it depends on whether your branch is a high walk in or not. If the latter applies to you, expect to make more appointments through teleconsulting and closures to come from such avenues. Remuneration is reasonable if you are a good sales person, if not you are probably working for long hours i.e. 7 days a week at times. Productivity is your sales closure.

Pros

Good medical benefits and others

Cons

long hours
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Good employee prospects

Servicing bank clients on a daily basis, to solve any problems and enquires they have, making sure that their trip to the bank is fruitful and leaving the bank happy. Company equips all staff with knowlegde with many hours of product training in order to provide the best services to customers. Co-workers are the best people to be around with. The hardest part of the job is to meet with targets at very tight datelines. Targets includes prospecting for customers and increasing the company's revenue.
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Financial Consultant at OCBC Bank

Estimated salary
$3,745 per month
Learn more about Financial Consultant salaries

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Overall rating

Based on 382 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture

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