OCBC Bank Employee Reviews for Intern
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I do not have many reviews as I was only an intern for 3 months. I learnt about the concept of mortgages, hands-on, on creating new credit/debit cards using their new software systems. Understanding their internal control system, so as to safeguard clients' data, that employees may not use them for illegal activities...etc As an intern, I do not have much responsibilities. And we were given very light duties. Hence privileges, like going home early, and reporting to work slightly later than the rest of the full-time employees, were granted for us.
Least skills learnt
Kinda don’t like the work culture there, manager is not friendly at all. New to the environment but their expectation on new comer is high. Don’t recommend you to work there if you can’t take stress or long working hours.
Exposure to working with other teams
long hours, bad culture
Working in the S&T Department during my internship period was relatively rough at first as there were a lot of practical work that I have to learn fast on top of the theory my colleagues taught me. I have learned various admin duties including; batching, indexing and scanning throughout my internship period. After getting a grip on one of the job duties, there is a rotation system in terms of our duties whereby all of us will be assigned to a specific job role in performing the task until its deemed complete. It was a bit difficult at first trying to rotate different job roles and sometimes cover another role in case there is a lack of manpower on that day, however, with constant guidance and good advice from my fellow colleagues in the same team, I'm able to adapt myself to this rotation system that the department adopted and work efficiently with minimal supervision. Being surrounded by colleagues that are very supportive towards each other and putting in their best effort have also more or less motivated me to work hard and I would certainly not forget that period where our team receives an award for constantly giving good result during the monthly quizzes in the department.
Flexible working time
Contributed in executing various BAU tasks for the E-machine Support Team. Ensuring that all the ATMs records are being processed and highlighted if there are any discrepancies by the end of the day. Learnt and supervised the process of cash replenishing services to the ATMs. Demonstrated competency in meeting the tight deadlines for each day despite the immense volume of ATMs records and heavy workload.
Learnt a lot about our banks ATMs and how they are being handled and operated.
I had a lot of fun working with the company, everyone was very friendly and helpful. My supervisor especially was involved with me and ensured to make sure I learned as much as possible every single day. He was very kind to sit with me and help me go through my reflections for each week. He really helped me a lot in my internship project as well. He was a really good mentor to me.
With many supportive colleagues, I was able to learn more than I expected from my internship. Definitely applied knowledge from my Poly to the Bank unlike many other interns who could not do this.
Stagnant job duties
My day at work includes tasks like data entry and income update. Basically what i did was to update customer income details whenever they change their jobs into the Silverlake system. Besides income update, I helped to key in customer's data into the bank system for record purposes. Even though the working hours are long, I still enjoyed my job as it was my ideal internship. The most enjoyable part is that I get to meet new people like temp staff and full timers. What I have learnt is good time management skills so that I can complete the given tasks on time. Initially when I first started, it was difficult as working was something totally new for me and I do not know anyone there. But over the weeks, I started to feel comfortable with working in an office environment. Therefore, I have benefited a lot from this internship.
I used to work to Communicate and schedule business meetings with foreign clients. Through this internship I developed strengths in work diligence, dedication, great customer relationship management skills and professionalism and understanding about the financial services industry knowledge.