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OCBC Bank Employee Review

Ocbc telesales

4.0
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture
September 29, 2019
Working as a telesales person through phone calls makes you earn commission aside from your basic. The more hardwork you put in, the more you earn. Have to reach the target sales monthly. Downside is that you work under contract and you get no benefits from the company.
Ratings by category
4.0
Work/Life Balance
4.0
Salary/Benefits
4.0
Job Security/Advancement
4.0
Management
4.0
Culture
Pros
Commissions
Cons
No company benefits
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4.0
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November 20, 2017
Same roleSame location
Telesales Agent (Former Employee) - Raffles
i learned to communicate better with customers, able to tolerate nasty customers giving them best solutions.
culture there was good at first.

hardest part is when customer's loan get rejected and we can't hit our sales target.

enjoyable part is able to help customers solve their problems and get commission
Pros
sales benefits
Cons
get scoldings from customer when loan not approve or approve lesser
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4.0
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September 2, 2014
Same roleSame location
Telesales Officer (Former Employee) - Raffles place
call new to bank customer promote credit cards
provide information to customer

learnt about back office processing

helpful n supportive colleagues

uncomplete paperwork frm customers

work with good team spirit ppl
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4.0
Job Work/Life Balance
Salary/Benefits
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Management
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September 16, 2020
Account Services Contract Staff (Former Employee) - Tampines
adaptability to job scope is fairly manageable
productivity is being measured and monitored quite closely, especially during high volume peak periods
Pros
helpful colleagues
Cons
long working hours during peak
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