Plaza Premium Lounge
3.4 out of 5 stars.
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Plaza Premium Lounge Employee Reviews

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Location
Singapore9 reviews

Ratings by category

3.3Work-Life Balance

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Nice Workplace

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Management and workplace style is flexible. Workplace culture is of multinational origin and helpful attitude from colleagues. Hardest part of the job would be workplace location.

Pros

Flexible working environment

Cons

Workplace location
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Make this your last resort

Favouritism and biased environment. If you drink you will survive. If you don't, then you will never be in the good books of the person managing the place
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busy and close like family colleague

Short of staff ,causing too many workload for 1 staff and work long hours to meet dateline. Very supportive management and willing to help each other.

Pros

friendly staff

Cons

working long hours
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Productive Workplace

i enjoyed my work experience at Plaza Premium Lounge as ive talked and engaged myself to different kind of races in work level. Doing customer service requires patience and broad knowledge on different cultures of each race so you can have their trust.
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A very good company

very well managed company. I have learned so much as I am assigned in the restaurant, lounge and spa. often busy but working with my colleagues is fun.

Pros

meal allowance, free transport
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not a big company

very messy company loose control culture family business

Pros

loose control culture

Cons

loose control culture
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fast moving enviroment

Shift work was really a tough experience to adapt. colleagues was great and helpful . friendly working enviroment last was the good laughing times and back up help for one another as a team that was memorable and great.
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Productive and Superb Experience

By the guidance of our managers and supervisors, it is fun working for the company. Learning and imparting new ideas with my colleagues make me grow and develop my knowledge and skill as co-worker and a leader which is all company needs.

Pros

Free meal allowance, monthly bonuses, free transportation after 2am
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Interesting workplace

A typical day at work at Plaza requires a customer facing role. From this work experience, serving in Changi Airport is rather challenging. Managing the team was not that easy if the head office is overseas as it creates a minor gap on decision making. The hardest part of the job is when a front line staff mishandle a client doing a meet & greet service. Trying to rectify a mistake sometimes does not come easy. The most enjoyable part if when the team renders a flawless service, we get a nice comment/ratings which lift up the whole team spirit.

Pros

Free lunches

Cons

Very long hours
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Overall rating

Based on 135 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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