R-logic International Pte Ltd
4.0 out of 5 stars.
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R-logic International Pte Ltd Employee Reviews

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Location
Singapore3 reviews

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2.7Work-Life Balance

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Productive

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Assist Operations Manager in running day to day operations of the service centre. Lead and manage the customer service and admin team. Provide daily coaching to the staff and set daily target. Create and analyze wait time, customer satisfaction and KCI report. Handles day to escalation from Customer Service and Admin team via phone call, email and face to face.It is a Fast working environment.I enjoyed learning better ideas on how to satisfy customers needs.
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disappointment

one man team, very grateful of colleagues who occasional lent a helping hand. I was hurt and disappointed when operational manager told no one is to help me.

Pros

sufficient freedom

Cons

money minded boss
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challenging,fun,cooperative colleagues

In charge of daily handover to duty supervisors. In charge of scheduling 32 Men daily to sites. In charge of meeting required 24/7 hr operation with given minimual budget. Daily reports & escalations. Meeting with principal company to smoothen or broaden project capabilities and extensions.

Pros

good career progression

Cons

Long hours, in need of family necleus
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Overall rating

Based on 3 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job Security/Advancement
2.0 out of 5 stars for Management
2.7 out of 5 stars for Culture

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