R-logic International Pte Ltd
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R-logic International Pte Ltd Employee Reviews

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Location
Singapore3 reviews
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5.0
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Assist Operations Manager in running day to day operations of the service centre. Lead and manage the customer service and admin team. Provide daily coaching to the staff and set daily target. Create and analyze wait time, customer satisfaction and KCI report. Handles day to escalation from Customer Service and Admin team via phone call, email and face to face.It is a Fast working environment.I enjoyed learning better ideas on how to satisfy customers needs.
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3.0
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one man team, very grateful of colleagues who occasional lent a helping hand. I was hurt and disappointed when operational manager told no one is to help me.
Pros
sufficient freedom
Cons
money minded boss
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4.0
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In charge of daily handover to duty supervisors.
In charge of scheduling 32 Men daily to sites.

In charge of meeting required 24/7 hr operation with given minimual budget.


Daily reports & escalations.


Meeting with principal company to smoothen or broaden project capabilities and extensions.
Pros
good career progression
Cons
Long hours, in need of family necleus
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