Raffles Medical Group
3.4 out of 5 stars.
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Raffles Medical Group Employee Reviews

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Singapore23 reviews

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3.2Work-Life Balance

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Good pay for hard workers

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A very professional environment that emphasize on top quality service but old-school top-down management style. You will be rewarded handsomely for working hard. However, as a human, it takes a toll on you and your energy. I often lose a lot of sleep if working back-to-back shifts and spend most of my weekends recovering it. Over-time tends to be the norm as the management refuse to hire the necessary employees in case of leaves, off-days or MCs. The management is highly profit driven so they will scrimp and save on various things, relying on pure effort from the employees. They management seem to have a conservative mindset like “it has always been this way and it works, no need for change” and is not keen to changing workflow even if it may increase efficiency.


Good pay


Tendency to over-time
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Everything Everywhere All at Once in a GP clinic

Everybody does the same type of work (i.e. registration, dispensing) be it a nurse, PT or PSO. The workload is not evenly delegated among workers of the same rank. Lack of opportunities to learn new skills and knowledge to flourish in their domain except for the necessary skills (i.e. CPR/ AED, dispensing). Extremely long working hours rostered as day and night shifts, and sometimes, back to back. Colleagues are easy-going and help out one another in every way possible.
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Insights into Raffles Medical Group

Based on 6 survey responses
What people like
  • Ability to learn new things
  • Feeling of personal appreciation
  • Supportive environment
Areas for improvement
  • Time and location flexibility
  • Support from manager
  • Ability to meet personal goals

No work life balance, long hours, poor management

Management will not understand staff feedback and they will just ignore it. Poor management always scare of complaint but didn't give concern to staff until they resign.
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Decadent work process

Despite its MNC branding, the company operates similarly to an SME. Decision are very much Top down. Staff are often over stretch and overloaded with too much work.Little appreciation was given and effort goes unrecognised in the organisation. Workflow processes are also too complicated and complex, which requires much streamline. However, there will too many legacy issues and inter-deparment issues to resolve before any changes can be made.On the other hand, career advancement is pretty standard, andprogressive, loyalty towards company is valued, rather than work performance alone. Hence, it's suitable for employees who valued job stability, with a lower KPI. Salary is often benchmark lower than market rates, hence always negotiate for a higher salary before joining.
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Work culture can be quite toxic

Will experience some snitching and people complaining about you to ICs to get you in trouble.. Depends on who you meet at the end of the day. Was a healthcare assistant there at their swab site and obtain saw such behaviours
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No appreciations shown for long serving and loyalstaff

its not an ideal place to work as there's no stability in income earning and unfairness to long serving staff who is always there to ho through difficult challenging times with the company. No appreciations shown and tends to ignore staff feedbacks and inquiry.


Income quite good if stable slots.


No guareenteed of working slots
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Learn nothing and always tired, keep arrow by their staff and paid less, long hours and no a friendly environment and keep us do nothing when you do nothing


like arrow people do those stupid things


long hrs
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productive , teamwork

normal fast pace work. But I like assisting doctors in clinical procedures and assisting dispensing medications. the hardest part is most needed to learn fast of the computer
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stressful place

A typical day at work include registeration of patients, health screening check ups, circulating cards for doctors, dispensing of medication etc. I have learnt the most from this job such as to operate the electrocardiogram, to do dressings for patients, health screenings, different instruments used for minor surgeries and many medications used in our clinic. The management in this company is however really poor because there is always short of manpower and we will always have to work even when we are unwell. Due to long hours of working, many of us made lots of mistakes while typing medication and so on. The culture is great at times when we get to bond with the doctors and nurses but sometimes it is too busy/ fast-paced that we hardly have time to interact, this i feel is the hardest part of the job because it makes everything so stressful. Even with lack of manpower, no one is really there to guide you with everything properly.


medical benefits


no work life balance and poor management
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Challenging and Competitive workplace

There is always challenge that waiting for you to resolve daily. It can be scary for new comers who just came on board. However, if you are able to pul through after 6 months; nothing is impossible. However, it can be extreme challenging whenever doctor giving you problems. Just stay strong, enjoy and you will be able to see the tunnel at the end of the light.
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Hectic yet fun

I had a supervisory role in Raffles Medical so i seen a different side of people, more towards high end clients so being professional is always a must.
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A place where hard work is rewarded.

The company is a place that allows an individual to perform according to their potential on the duties assigned to them. It is, in fact, a great place to work at.
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Perfect for Motivated Individuals

It is an extremely fun environment if you are self driven and independent; opportunities are provided if you put in the effort to prove yourself and hungry for growth. Though you would have to be able to maintain open communication on what you are looking for and before rocking the boat, be sure to have done your homework. Overall, I've enjoyed my tenure with the company.
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Great place

At Raffles Medical, I had learned to be more independent and more patience.To work in the clinic, Raffles Medical is a great place to work and nice colleagues.Sadly I have to leave due to the weekend shifts and build in ot for staffs.
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Nice place to gain experience

Can learn much but need to improve much on staff benefits and management level.need to improve alot in training staff and need to increase staff benefits


Long hours
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Good environment and Fun colleagues

Deal with patients needs. Collect medical reports and ensuring patients receive it on time. Doing simple medical check-ups. The workplace was conducive and the colleagues there are friendly and helpful whenever in doubt. The people that I work with makes the job endurable and fun.
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job scope

• Clinical duties include assisting outpatients in a general clinic, assisting doctors in the consultation room if required. • Assisting in minor procedures and surgeries such as surgical dressing, nail avulsion, toilet and suture, removal of warts/ skin tags excision and sebaceous cyst excision. • Administer vaccination for patients such as hepatitis A&B, Influenza vaccination, Typhoid and cervical vaccinations. • Assist patients with medical check-up such as employment / oversea placement, vocational medical check-ups. • Apart from assisting in patient’s health screening, clinical duties includes to follow up with patients in the results. • Administering of oral medications order by doctors and advising patients on it. • Nursing duties such as Parameters for patients, Blood pressure, Blood glucose, temperature, pulse saturation and respiratory monitoring and respiratory monitoring and Electrocardiography (ECG) recording for patient cardiac assessment according to doctor orders. • Ensuring clinic is clean and surgical instruments/ equipment are packed and sterile with the clinic auto-cleaving machine every end of the day.


office hours


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Professional and Keep moving

My job scope is to supervise and ensure the smooth operation of the clinic and to manage the operation of the daily clinic. With good management, continuous advancement and transformation, leading the company to grow. Due to different cultures and different languages, the hardest part is dealing with customers in different countries. I like to work in this environment. This made me come into contact with many people in different positions and they taught me a lot.


Have opportunity to attend external courses


mid shift, long hour
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Not a good place to work with. High turnover rate.

- very bad middle management, absolutely no support - old outdated system both hardware and software - multiple different software systems that crashes now and then. - No proper training given to newcomers - absolutely no work/ life balance, we basically work seven days a week and easily up to nine or ten in the evening. - Terrible benefits - still very manual in this time and days, executives are spending more time sorting up documents, printing documents and sending them manually, instead of trying to improve on company's process.




too many
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challenging but tiring

The company does not offer advancement of studies. yet, they value every staff who intended to resign, they tried to keep the staff and give new opportunities like reassign or given other positions.


free meals whole day


shortage of staff
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very good compensation

The company has a very good compensation, and team work ethics and state of the art facilities and services. Going to work is walking distance from my apartment.


company bonus


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Overall rating

Based on 30 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
2.9 out of 5 stars for Culture

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