Resorts World Sentosa Management reviews

Your experience will vary greatly from depending on the supervisor you are reporting to and the department you work in. Management instructions are always unclear, directors or managers often have to guess what is preferred by the boss. KPIs are repetitive and do not help with the actual work, eg every year you have automation projects but no one is ending work on time. People are encouraged to ask questions, but more often than not the questions are ridiculous and you can tell that they have been trained to ask before they even think properly (even as managers). Career progression is bad since the old staffs will always be holding the same limited management positions. Salary is average.

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Good Company with bad management.

Senior Croupier (Former Employee) - Singapore - September 24, 2023

Pro : high pay and relax working environment. cons: the management team deployment is worst. Always no quota for applying leave . And don't hoping any PH off

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Jobs at Resorts World Sentosa

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Administrative Assistant

Operation Technician (Chiller/ ACMV)

Fun workplace

Attraction Operater (Former Employee) - Sentosa - April 29, 2023

A fun environment to work! Colleagues are nice however management is a little double standard at times when i was there. The pay was not that good when i was there but i heard they increase the min pay now.

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Toxic management & working environment

Executive (Former Employee) - RWS - January 22, 2023

The processes within the organisation is messy and management are unstable. One moment they seem okay and the next they can just flipped. Working environment is toxic. Colleagues are willing to throw you under the bus. Salary not competitive and benefits are subpar.

Pros

Free lunch

Cons

No work-life balance, toxic management & workplace

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Fun play and colleagues

Supervisor (Former Employee) - Rws - August 28, 2022

Good colleague and friendly. Always willing to help. Management launch projects from planning team without considering operations lapse and capability to run projects.

Pros

Free lunch

Cons

Listen to management always

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Insights into Resorts World Sentosa

Based on 16 survey responses

What people like

Clear sense of purpose
Supportive environment
Ability to learn new things

Areas for improvement

Fair pay for job
Energizing work tasks
Trust in colleagues

fast paced workplace, management needs to improve

Executive (Former Employee) - Singapore - January 9, 2022

colleagues are generally helpful, willing to assist you in things that you do not know. other business units are also nice and friendly. however, management style is top down with little to average emphasis on staff welfare.

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Fun workplace while it lasted

IT Manager (Former Employee) - Singapore - January 1, 2022

Great place to work if you are a newbie. Bad place to work if you want progression. Progression is based on who you know and not based on work merits. Horrible management style from top to bottom - no foresight of the future for both the employees and the company.

Pros

On the job training Rapid change is always a norm

Cons

Long hours, Zero work life balance, Rapid change is always a norm, Zero appreciation of service in the company

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Warmest advices

Cleaner (Former Employee) - Singapore - November 21, 2021

performance rating by supervisors is very subjective; dialect-oriented working environment, generally Cantonese speaking with superior, your life would be better there; over responsibities including part of supervisor and manager duties; will be sacked off anytime unless excellent social skills or hidden background. Good experience to serve customers around the world before Covid; made friends and collegues mostly from Asia; work-life balance as no 24/7 on call depending on your position. Relatively good pay for foreigner freshgrad only.

Pros

Canteen style free lunch

Cons

Management

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Retirement home

tech specialist (Former Employee) - sentosa - July 16, 2021

Follow and carry out orders, limited learning opportunity, sent for courses of low value to prevent employees from gaining appreciable skills and jumping ship because of lack of advancement opportinuty.Relatively agreeable colleagues but much of the team has left. Typical management with same complaints as everywhere else.Meals provided but quality has dropped

Pros

free lunch

Cons

<3% increment, low number of leave days, zero advancement

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Dun ever work for RWS

Croupier (Current Employee) - Singapore - April 21, 2021

1) bad management 2) bad pay3) no work life balance4) allow customer to smoke on the table even now it is COVID 19 period, remove the face shield from dealer 5) cut all the allowance and incentives 6) bad kampung spirit7) less empathy

Pros

Free meal

Cons

Smoking environment/ bad environment

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Horrible management and Low pay

Attractions Crew (Former Employee) - USS - March 26, 2021

Honestly, do not waste your time working for RWS. Especially the Attractions side. Management has got to be the worst I have ever seen. No weekends off at all too. And salary is very pathetic.

Pros

Free lunch

Cons

Bad management

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Fun workplace,dissapointing management

Gaming Pit Supervisor (Former Employee) - Singapore - February 11, 2021

It's face paced working environment, able to meet different type of people from all level daily. Pay is good for the market but no progressive for me.People in key management positions with lack of skills and culture of fear for losing their jobs, level of immaturity and unprofessional is prevalent throughout the company at all level.

Pros

Free meal, good benefit

Cons

Shift work, poor management

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Fun

Waitress (Former Employee) - Singapore - March 16, 2020

Making more friends Learnt to communicate with others I enjoyed working with friends Time management Handled with stress abke to Work under stress

Pros

Free meals

Cons

Never treat equally

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Workplace culture is very bad. Competitive!

Security Officer (Former Employee) - Sentosa - February 28, 2020

Management is good but workplace culture is very bad. Very competitive. No teamwork in a group. Teamwork came when you have a good colleagues. But salary and benefit wise is all good.

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Great environment

Manager (Current Employee) - Resorts World Sentosa - February 28, 2020

Very busy work environment. Plenty of inclusion and location is very trendy. Management is very competent and makes you feel welcome. The environment can feel a bit too much like college and there are visible cliques so you must involve yourself in the company culture to advance.

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Too backdated and traditional working style

Marketing Manager (Current Employee) - Sentosa - February 3, 2020

The working style in Resorts World Sentosa Corporate Office departments is quite backdated. They are slow to innovate and be updated with the latest work trends or ride on the latest technology advancements.

Pros

Free meals

Cons

No work-life balance, Too traditional in thinking and management

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Good Job.

Performer (Former Employee) - Singapore - January 16, 2020

Working for this company has its ups and downs. The job is great but the management needs work. The way they fix things is not correct to a USA company standard.

Pros

The job itself

Cons

Management, no communication

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Productive and fun workplace

SENIOR EXECUTIVE (Former Employee) - Singapore - November 17, 2019

The management takes care of the employees and customers. The workplace culture is fun, productive, collaborative and energetic. The employees are happy and satisfied working in this company.

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Pleasant working experience

Manager, Japan Sales & Marketing (Former Employee) - Singapore - October 20, 2019

Overall, work and life balance was relatively good. The senior management personnel were replaced every year, so it had a very negative impact on the entire work force. However, it is a great gorgeous resort with nice hotels and attractions with USS & SEA Aquarium as well as the casino. Many colleagues were helpful, and it was a great working environment. I recommend that my friends to work there just to taste the uniqueness & excitement of RWS.

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Job Advancement

Assistant Manager, Travel & Leisure Sales (Former Employee) - Sentosa - September 11, 2019

Resorts World Sentosa allow their team members to be able to explore various skills across the resorts from hotel management to attractions and even corporate office.

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Internship Experience At RWS

Internship (Former Employee) - Tanjong Pagar - June 19, 2019

Very professional and enjoyable work environment with many perks for employees from theme parks and resorts. Free lunches and shuttle bus from headquarters in Tanjong Pager to Sentosa.