Resorts World Sentosa Salary & Benefits reviews

Great teamwork, manager, colleague working environment is fine, staff benefits is standard, a good place for fresh graduates, good starting and gaining work experience

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Nice team members

Croupier (Current Employee) - Singapore - July 2, 2023

Good team members free food and a lot of bonus even 13th month pay also they have. Well balanced regarding the man power and a lot of discount and free entry to all sentosa places.

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Insights into Resorts World Sentosa

Based on 16 survey responses

What people like

Clear sense of purpose
Supportive environment
Ability to learn new things

Areas for improvement

Fair pay for job
Energizing work tasks
Trust in colleagues

Not enough staff benefits

Manager (Current Employee) - Sentosa - July 2, 2023

16 days leave for first 3 yearsNo other flexible leave Cannot work from home at all2 to 2.5 month bonus, no 13th month Huge organization, very hard to understand the different departmentsOutdated online IT systems

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Decent place to work

Assistant Manager (Current Employee) - Sentosa - June 13, 2023

Your experience will vary greatly from depending on the supervisor you are reporting to and the department you work in. Management instructions are always unclear, directors or managers often have to guess what is preferred by the boss. KPIs are repetitive and do not help with the actual work, eg every year you have automation projects but no one is ending work on time. People are encouraged to ask questions, but more often than not the questions are ridiculous and you can tell that they have been trained to ask before they even think properly (even as managers). Career progression is bad since the old staffs will always be holding the same limited management positions. Salary is average.

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Fun workplace

Attraction Operater (Former Employee) - Sentosa - April 29, 2023

A fun environment to work! Colleagues are nice however management is a little double standard at times when i was there. The pay was not that good when i was there but i heard they increase the min pay now.

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Toxic management & working environment

Executive (Former Employee) - RWS - January 22, 2023

The processes within the organisation is messy and management are unstable. One moment they seem okay and the next they can just flipped. Working environment is toxic. Colleagues are willing to throw you under the bus. Salary not competitive and benefits are subpar.

Pros

Free lunch

Cons

No work-life balance, toxic management & workplace

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Fun but tiring workplace

Resort membership ambassador (casual) (Former Employee) - USS/ Invites - December 5, 2022

RWS is a nice place to work at with great colleagues but work wise is very fast-paced and reliance on managers is high so if you're looking for independence, not for you

Pros

Free lunch

Cons

long hours

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Burning you up productive

Manager (Former Employee) - Sentosa - November 29, 2022

It looks fun but it's tiring both physical and mental. Learned few good friends there.workplace culture is quite good.24/ hours work sometimes .No WLB

Pros

Free food, some perks but limited, provided uniform

Cons

Long hours work, food tastes the same every day, no work life balance

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Fun play and colleagues

Supervisor (Former Employee) - Rws - August 28, 2022

Good colleague and friendly. Always willing to help. Management launch projects from planning team without considering operations lapse and capability to run projects.

Pros

Free lunch

Cons

Listen to management always

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Everyday you will meet challenges at work but it was fun to have many colleagues and friends .

casino supervisor (Former Employee) - Singapore - April 11, 2022

Assessment are base on your working skills knowledge and attitudes,I learned more importance of customer service and to be flexible.You will gain a lot of friends.The salary is well compensated

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Jobs at Resorts World Sentosa

See more jobs

Operation Technician (Chiller/ ACMV)

Singapore

30+ days ago

Casino Security Officer

Administrative Assistant

Productive and Fun Workplace

Pool Attendant (Former Employee) - Singapore - May 4, 2021

After i found a new job in Singapore, i think Resort World Sentosa is the best company in town. Because of the benefits. And the most important is you can see all the visitor from all over the country to go there. You will enjoy to work there.

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Horrible management and Low pay

Attractions Crew (Former Employee) - USS - March 26, 2021

Honestly, do not waste your time working for RWS. Especially the Attractions side. Management has got to be the worst I have ever seen. No weekends off at all too. And salary is very pathetic.

Pros

Free lunch

Cons

Bad management

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The bonus is good as long as you do your job well.

Pit Supervisor (Former Employee) - Singapore - June 27, 2020

The best company so far that I worked. Very generous to the employees. You will save money as long you know how to spend it properly. They give chances to the locals who have college degrees to be in Managerial position.

Pros

The bonuses are good & perks.

Cons

The shifting of schedule.

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Fast pace organisation

Administrative Executive (Former Employee) - Sentosa - March 25, 2020

Fast pace organisation with good benefits. Good employment flow and citerias. Learned new things su h as Human Resources and Personal Assistances with head of Departments and Managers.

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Fun workplace that offers many experiences

Resort Ambassador & Special Events (Current Employee) - Sentosa - March 24, 2020

Tiring and under the hot sun most of the time. However, there are many opportunities to gain new experiences and also new friends. The employees there are mostly friendly and would be willing to help. There are a handful of toxic colleagues but it does not affect me when working.

Pros

Free meals, staff discount on attractions and shops.

Cons

Long hours

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Workplace culture is very bad. Competitive!

Security Officer (Former Employee) - Sentosa - February 28, 2020

Management is good but workplace culture is very bad. Very competitive. No teamwork in a group. Teamwork came when you have a good colleagues. But salary and benefit wise is all good.

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Fun

Security Shift Manager (Former Employee) - Sentosa - February 23, 2020

Nice place to work at Slow in promotion work hard to earn one but was not given Salary was not up to expectations but work hard to keep the job Couldn't continue to keep the job because was posted to Casino (not conducive environment to work in)

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Fun Workplace with High Advancement Chances

Attraction Park Ambassador (Current Employee) - Universal Studios Singapore - February 22, 2020

You get chances to cross train to learn other skills and also the pay is not bad. There are canteens, the food is not bad. Everyone is friendly and the working hours is very flexible.

Pros

Free lunch/dinner, good pay, good incentives, breaks given

Cons

Longest working shift is 8.5hours

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Fun

Casual Cook (Former Employee) - Uss - October 6, 2019

Fun environment Good mangement Understanding boss Good and fun workmate Free lunch Flexible schedule and work timing Good exposure and experience Good pay

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Awesome Team and Fantastic Colleagues

Venue Manager (Former Employee) - Singapore - July 26, 2019

My work there is awesome and I get to meet many people everyday. Met many of the VVIPs in the resort and they are extremely friendly. Working at Resorts World Sentosa gives me great experiences handling Celebrities, International Artistes and High Roller VVIPs. My immediate boss is awesome and understanding. Working with him, I get to raise my bar handling International Artistes and VVIPs. My VP is also super friendly. Our team organises gathering every month to build better working relationship. Even though we shared office with another team... the Creative team was helpful and friendly. The hardest part of the job is making sure all performers and artistes abide by the rules when they are in the casino area. The most enjoyable part of my job is I get to meet superstars everyday...

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Job security and fun environment.

Senior Technical Specialist (Former Employee) - Universal Studios Singapore - July 7, 2019

A great work environment and engagement between different departments with chances of self-upgrading through courses.Great benefits and incentives allocated to staffs.