RWS Employee Reviews

I learnt on customer service. I also learnt more about attractions. I learnt how to upsell products. I enjoy interacting with the guests. It opens up a platform to my job scope learning experience.

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Fun people and young workplace

Casual (Former Employee) - Universal studios singapore - August 15, 2023

Happy and fun place to work in for part time casual The pay is decent and considered high Free meal allowance as well Free laundry done by the company

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Stagnant and micromanaging

Team Lead (Former Employee) - Sentosa - September 28, 2022

Management like to micromanage and promotion is slow unless you are someone who like to boot lick your bosses then you will promote fast. Don’t listen to employee’s feedbacks, only insist on their way of doing things. Long working hours and always short of manpower to replace you for break. I ever stand for 8 hours straight before there’s no one available to get me out. To them customer first employee last. Work at your own risk.

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Fun place but bad management

Performer (Current Employee) - Sentosa - November 19, 2018

Looking only for yes sir yes mam people If u are jus looking for listening to instructions and not being able to give constructive feedbacks then this is the job for u Does not look after locals Unfair treatment towards different race

Pros

High pay

Cons

Bad management

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Was really enthusiastic to join

Senior Security Officer/Customer Service (Current Employee) - Rws - January 8, 2018

Joined because I thought it would be a good career enhancement. And thought that we could shuffle between departments hoping to gain more experience in different fields. But sadly, due to manpower issues, perhaps 5yrs down E road, it has become stagnant. Nevertheless, it's a good company for younger people to join in and slowly advance your way up. Good luck people!

Pros

Company has their own vendors to serve so yeah, free food!

Cons

Its quite hard to rise up the ladder, cause there's new intakes every few months, yet limited positions up for grabs, might take a longer period. but then who knows, some people are just born to fly.

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Good

Costume specliast (Former Employee) - Universial studio - October 22, 2016

Not bad. Lunch and dinner provided. Job relax and time flexible. Nice environment to work with. All ic oils This of is all these. Nothing much

Pros

Free lunch

Cons

Management not good

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Fun workplace, friendly staffs

Attractions Operations (Former Employee) - Universal Studios Singapore - January 18, 2016

Learned how to handle all the guests, how to operate the rides there and also the workers there are all friendly and make the work duration much more fun.

Pros

free breaks

Cons

long hours of working

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Productive and fun working

Marine Guide(Crew) SEAA STAR (LEAD) (Current Employee) - Sentosa - September 22, 2015

The day at work usually is running daily operations for Aquarium and museum. And I have learned to be independent and able to solve problems when needed. The management is very deciceve in making decisions.