SATS Ltd
3.7 out of 5 stars.
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SATS Ltd Employee Reviews

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Location
Singapore199 reviews

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3.2Work-Life Balance

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Stress ful

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Management.dont bother about the staff work load. Even after many feedbacks it falls on deaf year. All they care about kpi and customers satisfaction. Overworked staff .

Pros

Good ot pay

Cons

Long hours
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learn new things

get to learn new things abt aviation industry u wont learn elsewhere, work with aircraft daily. work rotating shift, work under all kinds of weather. secure job but dont screw up
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seeing the salary and number of hours/days working, its not worth it at all.

extreme long hours. no work life balance at all. welfare not that good. work 7-8 days straight. reduction of number of hours of sleep per day. health is badly affected.

Pros

nil

Cons

work long hours, 7-8 days straight of work. no work life balance at all.
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No pressure relaxed

Low salary with plenty opportunity to advance Management appreciative to what you do Collgues are helpful and knowledgable Opportunity to further studies

Pros

Fixed hours salary on time and bonus

Cons

Low salary
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Challenges everyday

Everyday has different challenges.Learn new things very oftenLong shift hours also.required to do overtimeFriendly environment to workFast phased

Cons

Shift hours
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Leaning & progression

In SATS you will learn the professional ways on aircraft handling as well as customer & stake holders. Opportunity in developing new network & customer relations.

Pros

Networking

Cons

Long hours
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No work life balance. Force OT

It not staggered pattern but weekly pattern and this can be tiring and disruptive ,till you have no time for yourself , no family bonding etc etc.Terrible shift planning schedule Flexi staff gets the priority to work on the 1st shift. Most of the days have to work Overtime .Off day still need to recall back due to manpower shortage.Overtime pay are not paid promptly Managment dont care much of staff well being and welfare

Pros

Only teammates are helpful and nice

Cons

No work life balance .Management take staffs for granted .Force to do OT.
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Working with people who builds you up

Have always love working in aviation industry. Have good people there who will guide you through and its an experienced that you will never forget. Alot of multitasking

Pros

People, colleagues, money can be good too, able to have some free spare time as well .

Cons

Shift timing at any hours . Politics as usual.
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Dodge bullets

If you’re thick and loves to be in a fast paced work environment and dodge bullets daily. SATS is for you. The seniors and superiors who are male would favour those wearing skirt more then the same type. In another words, a very biased work place where there is a lot of favouritism daily.

Pros

Nice uniform and lots of training

Cons

Mentally unhealthy, unfair treatments of staff, favouritism, biased, work long hours
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Interesting and competetive workplace

Not sure why but I noticed other reviews saying it is 16 hours. It is only 12 hours here, which is to be expected in security industry. Good working environment in the airport terminals and airside. Only cons would be the irregular shift pattern. 7 days work with 2 or 3 days off is the regular shift. OT pay is high, and the company pays the OT correctly all the time
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Toxic culture and horrible working hours

18 hours a day is the most depressing job I have ever worked for in a company. Low basic and no progression of the job at all. Management did not helped the staffs at all.

Pros

Nil

Cons

Extreme long hours
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Toxic colleagues long working hours

Everyday work 18 hours in this company, they will tell you not enough manpower, can't apply leave also, take mc also asked to come back work. How to work happily?

Pros

Nil

Cons

18 hours
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Slow prospect, unhealthy environment, management is not supportive and colleague with toxic behaviour

* 12 hour shift and ot been fixed..* Dont learn much about new thing unless posting to a new places..* Management is not supportive towards their man on ground, rather being bossy instead of being a role model of a good leader..

Pros

Profit Sharing

Cons

Long hour, Low basic, unhealthy work environment, toxic colleague all around
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Staff are expected to completed their task of day to Ensure clients satisfaction.

Newbies must be prepared for unexpected challenges when handling passengers Interaction with passengers can be a stress,But rewarding when passengers expectations Are met.

Pros

Despite many national work relation is harmonious, staff interaction is healthy

Cons

Despite schedule break. It is hardly one takes the full period due to the nature of work
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Productive and challenging

Lots of opportunity for improvements. Need more coordinations and communication upgrades. Mostly have reasonable requirements and sop.Need more professionalism especially in several sections

Pros

Cool Environment

Cons

Lack of Communication
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productive and supportive management

Management and senior staff helpful..work in team..productive team and great working environment.There are alt benefits for staff such as medical n etc..

Pros

free gift and bonuses if company makes profit
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Worst company I have worked for

Everything about this company is bad. Super bad. Very little Singaporeans and they hire many foreigners. The hours are too long and off day is very limited.
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typical day at work

Its seasonal; either hectic or stressful or quiet. Wonderful bonus. If you are a top performer, the incentives are excellent. A lot of favoritism. Too many meetings. Company is interested in using technology but doesn't invest in people who can do the job. HR policies are mediocre.

Pros

Good benefits and salary.

Cons

older management are not forward thinking.
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18 hours of working hours

Before sign contact was mentioned one day less than 12 hours but when start real Job one day is about 18 hours. Cannot break contract as need to pay $8000.
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Na

Starting as food checker for international airlines. After few years promoted as system officer maintaining the automative system and after few years cross trained as technical officer until end of services on year 2016.
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Bad company

This company will make the full use of you and you will be a slave working under them. No life work culture and bad working ethics are portrayed in this company.
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Overall rating

Based on 215 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture
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