SATS Ltd
3.6 out of 5 stars.
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SATS Ltd Employee Reviews

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Location
Singapore209 reviews

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3.2Work-Life Balance

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Found 209 reviews matching the searchSee all 226 reviews

Fun , busy and stress

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The most useful review selected by Indeed
Nice envoirment , friendly staff and fun place all depends on department you selected to work. Some department really stressful. Overoll survive for almost 10 years
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SATS, the go to company for serious job seekers

SATS had always been there for me wherever I'm in dire need of a job. On top of that it offers very flexible schedules for part timers who are unable or unwilling to commit to a full schedule.

Pros

Many opportunities to learn and upgrade

Cons

Rotational shifts and overtime
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A good place for short term passive income

Alot of overtime to clock which result in higher basic salary, but no work life balance. No recommended for those looking for quality family time. Suitable for those staying in the east

Pros

High basic

Cons

Long hrs
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Horrible & stressful

senior managers and superiors can scold you anything they want. No training provided. You will be leaving work late and bringing work home(work till wee hours of the morning) and still be expected to be at work the next morning at 8. Extremely unfair company to work.
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worse management

-depends on which airline they assign you to work-job details is ok, but the airline staff not same with aps ground staff, they have their own rules to follow.-pay vey less, if can will always ask for ot but you work more, been scold also more.-not a happy environment, top staff keep on blaming everyday, many staffs come and go
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Appreciation to Sats SFS

I'm a contract staff (1 year temp position). Happy to have the opportunity to work at Sats SFS. Appreciated with all the support given during my time here.
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Long working hours toxic environment

Work 8 days straight 1 off day, sometimes 2 off days, 13 hours shift fixed, management not flexible at all. Toxic environment. If got diploma and above I suggest don't work here.

Pros

Nil

Cons

Long working hours and no work life balance
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Interesting industry with lots of learning (not necessarily growth) opportunities

Great exposure to a multifaceted business and get to learn a lot about the travel and food industries all at one place. The company has big ambitions and is constantly looking for ways to innovate and stay ahead of the game.
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Worst workplace I've ever worked with

Regret for joining this company,such a stressful workplace and worst management side. When I just after completed training they pushed me to handle flights by my own even without having proper guidance and end up having miscommunication with the passengers.

Pros

None

Cons

Stressful, overworked
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Productive and fun environment

Eventho short period of time working here, there’s alot that I’ve learnt in this company. Fun to work with different flight teams both front and back end. To ensure smooth and pleasant flight for our passengers both onboard and offboard.
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Stress ful

Management.dont bother about the staff work load. Even after many feedbacks it falls on deaf year. All they care about kpi and customers satisfaction. Overworked staff .

Pros

Good ot pay

Cons

Long hours
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learn new things

get to learn new things abt aviation industry u wont learn elsewhere, work with aircraft daily. work rotating shift, work under all kinds of weather. secure job but dont screw up
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seeing the salary and number of hours/days working, its not worth it at all.

extreme long hours. no work life balance at all. welfare not that good. work 7-8 days straight. reduction of number of hours of sleep per day. health is badly affected.

Pros

nil

Cons

work long hours, 7-8 days straight of work. no work life balance at all.
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No pressure relaxed

Low salary with plenty opportunity to advance Management appreciative to what you do Collgues are helpful and knowledgable Opportunity to further studies

Pros

Fixed hours salary on time and bonus

Cons

Low salary
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Challenges everyday

Everyday has different challenges.Learn new things very oftenLong shift hours also.required to do overtimeFriendly environment to workFast phased

Cons

Shift hours
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Leaning & progression

In SATS you will learn the professional ways on aircraft handling as well as customer & stake holders. Opportunity in developing new network & customer relations.

Pros

Networking

Cons

Long hours
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No work life balance. Force OT

It not staggered pattern but weekly pattern and this can be tiring and disruptive ,till you have no time for yourself , no family bonding etc etc.Terrible shift planning schedule Flexi staff gets the priority to work on the 1st shift. Most of the days have to work Overtime .Off day still need to recall back due to manpower shortage.Overtime pay are not paid promptly Managment dont care much of staff well being and welfare

Pros

Only teammates are helpful and nice

Cons

No work life balance .Management take staffs for granted .Force to do OT.
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Working with people who builds you up

Have always love working in aviation industry. Have good people there who will guide you through and its an experienced that you will never forget. Alot of multitasking

Pros

People, colleagues, money can be good too, able to have some free spare time as well .

Cons

Shift timing at any hours . Politics as usual.
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Dodge bullets

If you’re thick and loves to be in a fast paced work environment and dodge bullets daily. SATS is for you. The seniors and superiors who are male would favour those wearing skirt more then the same type. In another words, a very biased work place where there is a lot of favouritism daily.

Pros

Nice uniform and lots of training

Cons

Mentally unhealthy, unfair treatments of staff, favouritism, biased, work long hours
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Interesting and competetive workplace

Not sure why but I noticed other reviews saying it is 16 hours. It is only 12 hours here, which is to be expected in security industry. Good working environment in the airport terminals and airside. Only cons would be the irregular shift pattern. 7 days work with 2 or 3 days off is the regular shift. OT pay is high, and the company pays the OT correctly all the time
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Toxic culture and horrible working hours

18 hours a day is the most depressing job I have ever worked for in a company. Low basic and no progression of the job at all. Management did not helped the staffs at all.

Pros

Nil

Cons

Extreme long hours
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Overall rating

Based on 226 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.2 out of 5 stars for Culture

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