SATS Ltd Employee Reviews for Customer Service Representative
Customer Service Representative56 reviews
Found 56 reviews matching the searchSee all 207 reviews
Indeed Featured review
The most useful review selected by Indeed
Have always love working in aviation industry. Have good people there who will guide you through and its an experienced that you will never forget. Alot of multitasking
People, colleagues, money can be good too, able to have some free spare time as well .
Shift timing at any hours . Politics as usual.
See more jobs
Jobs at SATS Ltd
Customer Service Representative positions
I started as a seatplanner and worked my way up to being an Airline Representative. I ve always enjoyed working in the airport and airline as I love travelling.I want to see the world that God as created.different people,different cultures.never cease to amaze me.Meeting people in the airport,the things i,learn is priceless.
Ideal workplace for young workers looking to gain experience or older workers looking for less stressful job
Ideal workplace for young workers looking to gain experience or older workers looking for less stressful job. Basic training and benefits are included. Long working shift hours.
this job is actually stressful, especially you dealing with passenger which is very demanding. As A CSA And YOU are alone in everything, When pax complains, management and DM will tried their best to cover you up but you will still get complain kk ( everything will be blame by you even though you’re not in a wrong) And thrs a probation/Bond period, actually not suitable for those who can’t handle stress well
Good benefits, Good to work in this environment
Pay is Low, Not much staff travel ( when you’re new ), toxic people
Managed call centre and frontline duties. Assisted in handling damaged baggage report and left items onboard the plane. Hardest part of the job is when items left onboard is not found. The most enjoyable part of the job is, good bosses, fun colleagues.
Working in an airport gives me big great exposure because i am always dealing with different people from different parts of the world. Language barrier is always there but because of that, it makes you to slowly learn the basic common words used.
Really loved my days working with SATS and interacting with all the local and international passengers that I've encountered. Making sure that their journey at Singapore Changi Airport is a smooth and memorable one.
Working at the Airport
Day to day different situations to handle U work with different staffs everyday. Working hours are long yet pay is not that much Sometimes there are no breaks for us to eat during our 10 hour or 12 hour shifts.
Long hours and less pay, forced to do Overtime