SBS Transit Employee Reviews

Fun place to work and learn yet your executive and managers do not appreciate what you have done. Appraisals are based on 'who is next' basis. Very unfair.

Pros

Good working envirinment

Cons

Backstabbing colleagues and favoritisms.

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Good people, bad management

Assistant Station Manager (Current Employee) - Singapore - August 30, 2023

Working with Good team if lucky. Management acts recklessly especially when it comes to customer feedback. Management will fault own staff if needed to pacify customer. Internal backstabbing is a normal. Too much communication issue.

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Insights into SBS Transit

Based on 10 survey responses

Areas for improvement

Support from manager
Ability to meet personal goals
Supportive environment

Good foundation but you can do better

Customer Service Officer (Former Employee) - Woodlands - August 2, 2023

Good start for those who wanna join the workforce but you can do better . Ideal for those who are retiring soon . Working hours are hard to adjust so be cautious .

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neutral

Bus Driver (Current Employee) - Boon Lay - May 31, 2023

Nothing much to say good things about this company. Once you are employed as. Bus Captain be prepared to forget your work life balance and family time. Break time and meal time not fantastic. Worst still increment and bonuses sucks.They cut drivers increment and bonuses to save money. Please don’t come here to work .

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Operations exec low competency

Executive (Former Employee) - West Singapore - May 25, 2023

Its hard to work with low competency exec and yet thinking how great he is. No sign of guidance or helping hand, uncertainty in himself. Management need to select executive carefully. We do not need an admin in ops role.

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Poor and bias management style

Station Manager (Former Employee) - Singapore - May 23, 2023

Though salary is mediocre esp having to work on shift + PHs, what is not forthcoming is the mgt style from the female head for NEL with old school of thoughts. Not receptive to changes and bias in promoting younger staff at the expense of older ones. Also, during off rest days, be prepared to go back for training with no backpay of the hours spent. This is one reasons why I left this company.

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Fun work

bus captain (Former Employee) - Hougang Central - April 14, 2023

Fast pace challenging job.the people are courteous and happy.training and upgrading programme is provided by the company.emergency classes is compulsory for all.

Pros

Free lunch

Cons

Long hours

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Fresh grad

Technician (Former Employee) - Seletar - March 31, 2023

Good place to start work as a fresh graduate who are seeking knowledge and have passion for learning more on public transportations. Management is decent

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Good company overall

Engineer (Former Employee) - Singapore - February 9, 2023

My manager was very supportive, and I had very good experience there. The colleagues were helpful. However, the food in the staff canteen could be improved.

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Army cultured and top down decision

Senior Manager (Former Employee) - Braddell - December 19, 2022

It is a very traditional cultured company, where the top management mainly from the Army/RSAF. Thus, it is a top-down decision cultured and no work life balanced.Bosses like to micro-managed the middle management, seems no trust in them.

Pros

Free transport throughout Singapore

Cons

No work life balance for management role, as the bosses will WA even after office hours and weekend, and expect answer asap

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Overall Not Very bad

Officer (Current Employee) - Singapore - November 15, 2022

Good benefits, good bonus (low pay), low retrenchment, resulted alot useless staff who are on "retire" mode. Appraisal system is very bad unless u are very good with your bosses.promotion depend on years on service. high turnover rate this year, majority are age 20-40 prime age staff.

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Long working days

Operation (Current Employee) - North Singapore - October 19, 2022

Great people around and stable place to be.Free ride on public transport but old bird mindset must be dispose off, to give way for future generation.Good experience overall.

Pros

Great culture and Stable job

Cons

Days of work is too long until offday.

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They do not take care of senior worker

Senior Engineer (Former Employee) - Sengkang - September 2, 2022

No job satisfaction. Resentment towards older workers. Many unproductive workers got cold storage in a department which affect the active ones. Recent changes in the organisation resulting in changing for the worst.

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So so

Station Manager (Former Employee) - Singapore - June 3, 2022

Low salaryNo OTLack of welfareUnfair Poor management No equality Long hoursPoor shift allowance Low monthly allowance Bonus Unfair given Slow response

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Productive

Senior Technician (Current Employee) - Woodlands - May 25, 2022

Good salary and bonus plus there is monthly incentive. Working with the long timers is a hassle as they are insecure about their position and they won’t help you or teach you.

Pros

Free public transport

Cons

No ot

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Bad management

Customer Service Officer (Former Employee) - Bukit Panjang - May 13, 2022

Boring job army style management , hard to get promoted unless u come in , don't acknowledge the hard work u put in , good thing is free transport and benefits and stable job

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Not a good company to work

BUS CAPTAIN (Current Employee) - Singapore - May 7, 2022

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Fun people to work with

Technician (Former Employee) - Sengkang - March 22, 2022

Not bad environment, but very routine job. Too much of politics everyone keep comparing each and other, management nice to your face but behind their just as evil

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Stressful but can earn money

Bus Captain (Former Employee) - Ulu pandan bus depot - February 24, 2022

Stressful from the management, Pay not bad but very easy to have trouble because i am a bus captain, Old school management from depot head. I am from ulu pandan bus depot. Worst depot head you ever ask for. Ask bus captain to do impossible stuff. Does not care about bus captain welfare. Serve him right to have legal case on him.

Pros

Free uniform and transport

Cons

Long working hours. dont protect locals well enough

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Relax work environment

Engineering Technician (Current Employee) - North Singapore - February 21, 2022

Good place to work for those looking for stress less job. The job is very secured and no retrenchment. Need go thru some basic internal courses to stay longer.

Pros

Stress free

Cons

Slow promotion

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Fun working

Customer Service Assistant (Current Employee) - Punggol - December 14, 2021

I like to work as a part-time job.But only that now they does not need any part-timer staffs as they would prefer to have more full timer. So we have to leave the company and find other part time jobs to work.

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