Shaw Theatres Employee Reviews

Management would usually provide basic training on the job scope but hourly pay is a bit low. Overall, good working environment with supportive team as they would guide and help when you face issues.

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Fun Colleagues

Customer Service (Former Employee) - Waterway Point - November 2, 2023

Working there was okay as a student wanting to work part time but if you're an adult, it's really not a good place. The management is toxic and a lot of favouritism. WORK ELSEWHERE

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Exposure to cinema operation

Floor Manager (Former Employee) - Islandwide - August 3, 2023

Get to know more about cinema outlet operations. Higher management are too micro-managing and have no trust for the ground operation staffs. Company benefits are fine but salary is low as compared to other similiar company in the market

Pros

Benefits and bonuses

Cons

Low salary and micromanagement

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Fun workplace

Customer Service Officer (Current Employee) - Singapore - December 30, 2022

Fun place to work at , part time pay is basic but management can be a little strict. midnight allowance and transport provided and are able to choose your shifts.

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It's challenging and fun at same time

Service Crew (Former Employee) - Orchard - September 27, 2022

I think the most important thing is when a new friend join us in the team they must be comfortable and have good communication skills to understand each other strength to do a excellent job,v

Pros

Free movie tickets

Cons

Must be very patients with the patrons some will be demanding h

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good

Waterway Point - Customer Service Officer (Former Employee) - Waterway Point - August 10, 2022

handle customer enquiries and supportive friends when at work.flexible working hours and sufficient break

Pros

free ticket

Cons

not much benefits

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Interesting workplace

Theatre Manager (Former Employee) - Punggol - May 20, 2018

It was an excellent working life throughout the journey with Shaw. I gained a lot of experience and able to adapt with the fast pace environment. Managing the staffs and counter where in times the place can get really get crowded during peak hours, Public Holidays and weekends. Have to ensure safe are tally is not an easy task as it our responsibility as the Manager in charge of the day. Thus, there are 2 shifts and it is quite challenging as a mum that you need to end your work late at 3am.

Pros

Allowances

Cons

Shift hours

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productive

Usher (Former Employee) - Singapore - September 18, 2017

great working environment. will meet new people everyday, crowd is crazy. serve food and drinks popcorns etc. get to watch sneak peak of upcoming movies beforehand.

Pros

free movies

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Fast-paced and fun

Customer Service Officer (Former Employee) - Punggol Waterway - August 28, 2017

A typical day includes selling tickets, food and drinks to customers, making them feel important, doing one’s best to answer their enquiries when managers are not available. Genuine service, basically. I also tended to the regular maintenance of the workplace itself. The ticketing systems can be tricky to newbies but one must learn the hang of it.

Pros

Free tickets

Cons

Hours extend when the people scheduled for the later shift are late.

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Shaw Theatres

Customer Service Officer (Former Employee) - Singapore - May 19, 2017

I wouldn't recommend working in Shaw theatres to anyone. Even though it's a relaxed job and not that stressful. Current managers not good. Plan roster anyhow for part timers. No off day for part timer. even though you request one Managers are so dirty Kicked the Staff out as when as they like from the company. Managers are so Racist. Salary is $5.50/hr

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Good experience for students

Customer Service Officer (Part-time) (Former Employee) - Serangoon - April 12, 2017

Worked as a part-time concessions staff during the holidays. Pay was below-average but job was enjoyable and fun esp. with friends. Some perks like free movies etc. if your managers are nice.

Pros

Fun environment

Cons

Low pay

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Fun workplace

CUSTOMER SERVICE (Former Employee) - Punggol Waterway Point and Seletar Mall - April 24, 2016

The hardest part of the job is handling complaints, but from there i tried to overcome the situation. All we need to do is patience and ask what happen.

Pros

Free movies

Cons

Long Hours

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Fun Workplace

Customer Service Officer (Former Employee) - Orchard, Lido - December 30, 2015

Serving and assisting customers to their needs Patience, tolerance, and understanding. Management and co-workers were very patient, helpful and always giving tips on how to get things done efficiently Hardest part of the job would be to be patient and calm when customers yells or lose their tempers with the staffs on duty. Meeting new people everyday

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