Shaw Theatres Employee Reviews
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Waterway Point - Customer Service Officer (Former Employee) - Waterway Point - August 10, 2022
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The most useful review selected by Indeedhandle customer enquiries and supportive friends when at work. flexible working hours and sufficient break
Pros
free ticket
Cons
not much benefits
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Interesting workplace
Theatre Manager (Former Employee) - Punggol - May 20, 2018
It was an excellent working life throughout the journey with Shaw. I gained a lot of experience and able to adapt with the fast pace environment.
Managing the staffs and counter where in times the place can get really get crowded during peak hours, Public Holidays and weekends.
Have to ensure safe are tally is not an easy task as it our responsibility as the Manager in charge of the day.
Thus, there are 2 shifts and it is quite challenging as a mum that you need to end your work late at 3am.
Pros
Allowances
Cons
Shift hours
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productive
Usher (Former Employee) - Singapore - September 18, 2017
great working environment. will meet new people everyday, crowd is crazy. serve food and drinks popcorns etc. get to watch sneak peak of upcoming movies beforehand.
Pros
free movies
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Fast-paced and fun
Customer Service Officer (Former Employee) - Punggol Waterway - August 28, 2017
A typical day includes selling tickets, food and drinks to customers, making them feel important, doing one’s best to answer their enquiries when managers are not available. Genuine service, basically. I also tended to the regular maintenance of the workplace itself. The ticketing systems can be tricky to newbies but one must learn the hang of it.
Pros
Free tickets
Cons
Hours extend when the people scheduled for the later shift are late.
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Shaw Theatres
Customer Service Officer (Former Employee) - Singapore - May 19, 2017
I wouldn't recommend working in Shaw theatres to anyone.
Even though it's a relaxed job and not that stressful.
Current managers not good.
Plan roster anyhow for part timers.
No off day for part timer. even though you request one
Managers are so dirty Kicked the Staff out as when as they like from the company.
Managers are so Racist.
Salary is $5.50/hr
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Good experience for students
Customer Service Officer (Part-time) (Former Employee) - Serangoon - April 12, 2017
Worked as a part-time concessions staff during the holidays. Pay was below-average but job was enjoyable and fun esp. with friends. Some perks like free movies etc. if your managers are nice.
Pros
Fun environment
Cons
Low pay
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Fun workplace
CUSTOMER SERVICE (Former Employee) - Punggol Waterway Point and Seletar Mall - April 24, 2016
The hardest part of the job is handling complaints, but from there i tried to overcome the situation. All we need to do is patience and ask what happen.
Pros
Free movies
Cons
Long Hours
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Fun Workplace
Customer Service Officer (Former Employee) - Orchard, Lido - December 30, 2015
Serving and assisting customers to their needs
Patience, tolerance, and understanding.
Management and co-workers were very patient, helpful and always giving tips on how to get things done efficiently
Hardest part of the job would be to be patient and calm when customers yells or lose their tempers with the staffs on duty.
Meeting new people everyday
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Ratings by category
3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture
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