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Singapore Airlines Employee Reviews

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Singapore278 reviews

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3.9Work-Life Balance

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Good culture

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Depending on which dept and which boss you are with, but generally the culture is OK. People are generally receptive and friendly to discuss matters. Most enjoyable part of the job was to learn about the aviation industry and all the effort involved to just lift one passenger up in the air.
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Backward company

The pay is decent but not worth the toxic extremely hierarchal culture and backward thinking. The disparity between the ranking and non are too much with many still riding on SIA's past glory and arrogance. Company management should learn to listen to what crew have to say, not what they want to hear. So many other things to list out honestly, never ending. Outward glamorous but tough and labour-intensive job. Think twice before joining.
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Great work life balance

Nature of the role provides great work life balance and opportunity to travel, but progression is slow. Whether or not you get a good ward leader is up to luck, some of them are subpar. Benefits are great, base salary is low and your monthly take home pay depends on your rostered routes which vary month to month. Overall I’d say it’s great to fly when you’re younger but consider carefully if you plan to make it a career.
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Productive and fun workplace

Productive and fun workplace, good work culture, quite busy but was a very enriching experience which helped me to progress onto other line of work...
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High Stress & Slow Promotion

Stress level actually depends on your team member as every flight you will need to work with different set of crew. Make sure you can blend in to the culture and build rapport as fast as possible. Bully culture is getting lesser but I still encountered it once but just need to fix it with "Sorry, I Apologize". Don't keep it personal as you might not meet the person again in your entire life. Promotion from normal crew to ranking crew will take ages, although SIA claim that 5 years you will be entitled to leading but it rarely happen. Nevertheless, it is a good opportunity to see the world while earn some income.
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Insights into Singapore Airlines

Based on 10 survey responses
What people like
  • Clear sense of purpose
  • Ability to meet personal goals
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job
  • Overall satisfaction

Good Salary and Benefits

Good salary package and benefits for staff like dental and clinic visits. Culture used to be quite toxic but has improved alot over the years. Management does listen to employees.
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Demanding Job

The job itself is tiring as you will have to adapt to the different timing of flights - however it works well for those who do not enjoy regular work hours. However, company treats you like a number, highly replaceable, and you will not feel valued or appreciated - it is expected of you. More needs to be done to show appreciation to staff. After all, staff who leave will become your passengers - if they leave on a good note, they are more likely to be loyal customers.
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Great job

Great job with decent salary. Customer centric and good training provided to ensure that you are well equipped to manage customer objections or challenging situations.
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Fun and responsible

Overall good pay of this job. Time management and work balance is needed for those who work as a flight attendant. Working environment is totally different from coperate world. The interview itself is very tough. Total of 4 rounds of interview and final one would be medical checkup. Once you pass 5th round, you will be proceed for arrival at Singapore by Singapore Airlines.
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Interesting but can be stressful

Working in SIA was stressful for about two weeks of every month due to the planning of the roster. It was a friendly environment overall. Recommended as a first job. Just stay away from the drama and do your job and you'll be fine.
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Great Company, not so good colleague, peers and culture

The company did take care of the crew really well, great benefits, 13mo bonus, annual bonus, monthly freebies before the flight. Sadly the culture is quite bad, we have to respect seniors (based on staff number) so much to the part we have to let them disrespect us so much. Explaining yourself when you got into trouble with your seniors will be considered as "behavioural issue". During 6 months probabation, when your name still have (P) badge on the list, they will look down at you, watching your every move, not to mention additional "black and white" question they asked randomly. For example my probation crew was asked about "what is gin made of?" which we did learn in training school but I don't think is relevant when you're working on board. She failed to answer and got the report written in. As a new crew they expect you to hangout with them when you're in outstation. Other than that, layover allowances are pretty good compared to other airlines.
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Bad Hiring Processes

The hiring process was very inefficient. And the hiring manager for one of the department was quite rude in my opinion making passing remarks about qualifications.
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Great company

It’s a good company to work for, welfare , good culture , no discrimination . There’s work life balance , welfare , good culture, fair salary and annual leave
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Big organization

Traveling a lot Good benefits , dental and air tickets .Allowance dependent on rosterDecent gross salary Away from home often might missed important dates Balloting of annual leave Can be tiring if unable to manage time
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Lack of progression, restrictive

I've been working as a cabin crew for 5 years. Great work-life balance and decent salary to lead a comfortable lifestyle. However, progression is VERY slow. Just imagine the things you have to do to stand out from 8000 other crew members. No matter how hard you work onboard or how many compliments you get, it's not enough. Need to use off days to go for courses, volunteer for company events to be recognised by management for promotion.Long working hours, sleep deprivation takes a toll on your overall mental and physical health.Company has very old-school mindset and employees are constantly reminded that we are replaceable. Just numbers to them.
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Great experience

Work hard, travel the world, see things, earn your keeps, spend free time wisely… then it will be the best job for you. Very competitive promotion scheme, be constantly engaged, give up some offdays to be involved in company initiatives.


Free travels, great hotels, world-renowned organization


Miss important family events, can get stuck in comfort zone
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Rewarding Job, not the best management + long period for career progression

Enjoyed my time flying for the company for more than 5 years. Cabin crew colleagues and supervisors were great and mostly cared for each other throughout the flight. The culture when flying onboard was great and colleagues were nice. However, I left due to a lack of career progression as the competition was intense for promotion. The concept of hierarchy still stands when it comes to promotion. I was not willing to wait 10 years for my next rank so I left.After awhile, the job is somewhat stable but I felt that more could be done to retain crew members by changing a number of their management styles in the office. It would be best if they can consider being more flexible towards some of their policies and refrain from being stuck in the "old days".
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Fun but terrible work culture

Work culture is rlly bad at SQ. Hierarchy is crazy here, everyone just looks at seniority and the junior crew get bullied and asked to do more work and it’s like army but not but the travel is fun work is not great but oh well
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Fun workplace

Former cabin crew. Due to pregnancy that’s why I left. Fun workplace and good salary. At times will come across toxic colleagues or bosses. u can change flight if u do not want to work with certain people. Unlike in office u have to face the same toxic people. Can travel around the world for free.
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Family culture but slow career progression

The culture is quite gd and most colleagues are very friendly. Comfortable environment. But career progression is very slow. Overall remuneration is also lower compared to outside.
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Amazing life skills and rewarding job

*saving money goes a long way*practice balance on vices or addictions of any forms goes a long way*Practice EQ and patience goes a long way*Have perfect attendance goes a long way*Take care of your diets, supplements, waters goes a longevity way*Insurance, back up fund, commit into a relationship for marriage is the ultimate way*self difference classes helps you get away when bad guys are in your way Master the above, this job deserve a good review in every wayFailed the above, you’ll be looking for jobs here as your only way and returning as a crew will be a no way.
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Overall rating

Based on 424 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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