Singapore Airlines
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Singapore Airlines Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative12 reviews
Location
Singapore12 reviews
Found 12 reviews matching the search
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4.0
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Singapore Airline is a productive environment to work in. Management knows how to delegate satff the work load. Though at times the job can be time sensitive, it is an overall condusive environment to work in.
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5.0
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Sometimes guest Alredy booked tickets and forget to assign seat. The time checking in guest will start arguing about the seat and everything.. Not easy to handle guest with temper.. Patient need more
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5.0
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Fun work place at my birth country in the International airport in Sri Lanka. One of the best Airlines, small group of staff and one flight a day! Learned to supervise handling agents
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3.0
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1. flexi working hours
2. learn to communicate with various characters of human beings

3. management structure

4. hardest part in working environment when launches new products with less instruction provided to staff
Pros
good environment
Cons
long hours
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3.0
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Attend to calls to assist customers with their queries
• Representing Singapore airlines to customers

• Provide customer service via telephone and mails
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5.0
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The time in Singapore was not very interesting, but working as a ground crew for such a big airline is a very exciting job. Although the shifting time is very hard, but meeting different people from all over the world was my favorite thing to do. Unfortunately the salary was good enough, that I couldn’t stay working there for long.
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4.0
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Although the job can be demanding and tiring, but it's a good place to work at because the company is constantly looking for ways to improve things here and there. Hence there are a lot of opportunities for staffs to show their worth and contribute to the cause.
Pros
Personal growth
Cons
Too many staffs in an organisation, hence more difficult to outshine others
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5.0
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I really love working in this company.
Supervisor trains and wanted you to excel.

Valuable training on excellent customer service and good knowledge in the product and services,

Manager is understanding and give her best to guide me all the way.
Pros
Good Benefit
Cons
Shift work
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4.0
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Very interesting meeting people and challenging. Able to know all the happenings in the world. Able to be updated with the world, e.g climate, visas, currency
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4.0
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A busy work space but enjoyable surroundings. Meeting people from all walks of life gave you the bit part knowledge of how people form other countries respond to others.
Handling difficult passengers will be one of the toughest challenge to overcome.
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2.0
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Company's too focused on sales, they forget to respect their employees.
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5.0
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An excellent company to work for. A roll model for the industry.
Pros
Job Security, Financial Stability.
Cons
Limited options for advancement.
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