Singapore National Eye Centre Employee Reviews

I appreciate my boss making every effort to put us to training but the lectures are all held on weekends and sometimes on Sundays which interrupt family time. It would be better if arrangements can be made for trained doctors to teach us about the eye during work hours, as in house training and preferably on regular basis like one a week or fortnightly. Also if we are not able to code enough case, we end up bringing home work to do. Need very good knowledge of the eye in order to make good coding decisions. Job can be hectic as need to do auditing with doing coding guidelines. I find some colleagues not taking pride in the job and reducing coding to a mere admin job when they don't make effort to learn more abt the eye to add value to the job. Staff lack of knowledge is constant frustration through my stay here. You can code well, but other staff with lack of knowledge will say you are wrong, that's when u need to prove that your input is correct. Coding is not just abt codes. It's about good knowledge of the eye so we can abstract the correct info to get the best funding for the hospital.

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Stressful and no workflow

Executive (Former Employee) - Outram - January 12, 2023

Stressful and no proper workflow. Everything is just pushed to each other. Worst bunch of doctors I met here compared to 8 years at SingHealth. Poor management.

Pros

Reasonable pay, medical benefits

Cons

Terrible management

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Can be improved

admin (Former Employee) - Outram - November 8, 2022

Quite high volume of work.Culture can be improved. Good Colleagues. Quite a high turnover rate, they should understand why it happen and seek to resolve it.

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Caring nursing staff

Triage Secondary Screener (Former Employee) - Singapore - May 20, 2022

Experience, lots of infection control learning knowledges and good nursing management.Good caring staff nurses, very rewarding and flexible working environment.

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Good

Registered Nurse (Former Employee) - Outram - January 4, 2022

Good nursesGood seniorsThe seniors are easily to approach as well as the clinic in charge, they are willing to give a helping hand but there was tons of workloads to do which involves patients appointments

Cons

Heavy workloads

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A workplace with great teamwork spirit.

SN I (Former Employee) - Operating theater - May 15, 2020

During my employment, in addition of having receiving good training in assisting eye surgery, the fast-paced environment pushes my limits and spurred me to work in a more efficient way than i ever did before.

Pros

Great mentors.

Cons

Minimal interaction time with patients.

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Like a family

Nurse Clinician (Current Employee) - Singapore - November 21, 2019

A typical day at work - tiring and challenging Learnt to manage and overcome challenges by demanding surgeons but most fulfilling part is the patient safety is not compromised Most enjoyable part is everyone is like a family and work cohesively together

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poor management and staff politics

nurse (Current Employee) - opd - October 21, 2019

Do not trust your manager because they cannot keep secrets. The staff politics is very bad. Even if you do not share anything or a quiet person, but once you did just one mistakes everyone will know. the good thing about snec is the bonus, but it also depend on your performance.

Pros

high binus

Cons

poor mangement, staff politics

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Standard office environment

Technical Coordinator (Current Employee) - Singapore - March 14, 2019

A very stable job but lacks opportunities for growth . Location is at town . Accessible by public transport . A good work place to settle down at. Not recommended for people who want to grow in terms of career.

Pros

Good location

Cons

Office politics and seniority biased

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Poor management

Temp Clinic/Opthalmic Assistant (Former Employee) - Singapore - August 28, 2018

Normal office hours job, 0830 to 1730, alternate Saturdays 0800 to 1200. Learned to conduct basic eye test on patients, document the readings on on paper and software. Poor company management, was transfered to different clinics. Senior management was unfair to staffs.

Pros

freebies on nurses day

Cons

poor management

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Productive and systematic

Registered Nurse (Former Employee) - Singapore - May 2, 2018

Super busy and fun working place. Management can be improved. Fun loving colleagues and patients. Effort was not paid off. Nice working and productive environment to work in.

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Productive and fun working place

Patient Service Assistant (Former Employee) - Outram - December 18, 2017

The main job was booking of appointment and receptionist. It takes a lot of effort to efficiency as many circumstances require liaison skills between patients and specialists. It was intense but enjoyable at the same time.

Pros

Free lunches

Cons

Long hours

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Long working hours

Senior Patient Service Associate (Former Employee) - Outram - November 7, 2017

Singapore National Eye Centre does not look into work life balance. Work timings is always being extended and require to stay back long that intrudes into family time. Management wise takes action a little slow if there is any feedback is given via staffs. Enjoyed attending to patients and NOKs as they are always very understanding even though some challenges were faced.

Pros

Free lunches at times

Cons

long hours

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good working enviroment

Agency nurse (Former Employee) - Outram Park - April 19, 2017

SNEC has a good workplace culture, there is team work within the nurses be it part time or full time nurses. It was my first time experiencing such good team work and workplace culture as an agency nurse.

Pros

you never felt alone

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Productive

Patient Service Associate (Former Employee) - Singapore General Hospital - January 28, 2017

We help each other during peak hrs for payment Closing time only done by supervisior when we are done for the day, we called to asked close counter but due to lack of supervisor it take 20-30mins to reach us..

Cons

Long hrs of working, hard to keep healthy, even pay for fitness gym, hardly got time to make it...

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Fine balance between serving patients while maintaining amicable relations with colleagues, while need to hit targets to satisfy management.

Participant Recruitment Coordinator (Former Employee) - Singapore General Hospital - December 23, 2016

Calling patients to convince them to take part in research-for data collection about the eye health in the three major races in Singapore. The patients will be attended to by a specialist eye doctor/ophthalmologist NOT a trainee. Those who agree will come down for a 2.5 to 3hr eye-check that involves various stations manned by medically trained co-workers. Working hours can easily spill over to non-working hours as some patients can only be contacted at night, either through phone calls or house visits. Some patients will be needed to be fetched (to and fro) to the Singapore National Eye Centre. Management will set targets for the team to achieve and I have to ensure they are met, else will have to explain why the attendance is low. Various factors come into play depending on the ethnic group that we are focusing for the particular research. Co-workers, especially those in clinic will want the recruiters to not fill up the appointments to the maximum allowable slots for some reasons such as quality of images captured, long wait involved will make some patients grumpy and even to accommodate certain staff who may take leave during certain periods. The most enjoyable part is dealing with patients, the satisfaction of knowing that my input has made their experience a good one certainly gives me a high that even my colleagues cannot give.

Pros

Fixed lunchtime of almost 1.5hrs(its the break between AM and PM sessions)

Cons

Office gossips, high staff turnover

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Occasionally Tiring Job

Medical Records Officer (Former Employee) - Outram Park - August 25, 2016

The job scope for this position was clear-cut. As a Medical Records Officer, I supervised archiving of medical records for off-site storage by conducting quality control and liaising with external vendors. In addition, I handled administrative duties such as data entry of archived records and data maintenance of existing medical records using the SAP System. Despite the simple tasks assigned to this temporary position, the job culture was not encouraging as seen from the high staff turnover rate. The morale of the department is usually low due to the manager’s inability to keep staff motivated.

Cons

Work on Weekends

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Good place to start learning

Ophthalmic Photographer (Current Employee) - Singapore - July 29, 2016

This is a good place to start out to learn without any experience but soon after you would realize that the growth in the company relevant to you is very little. I've learned a lot about Ophthalmic Imaging but it's a place that I can't stay forever because there isn't much opportunity to rise or climb.

Pros

Medical benefits, a lot of government perks

Cons

Strict holiday leave, low manpower, very high workload amount

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Snec

Senior Executive (Current Employee) - Outram Park - June 16, 2016

Rather rigid management and promotion process. Heavily top-down communication. Limited career advancement. Market stability in Healthcare sector, stable performance bonus and AWS. Prone to disease outbreak / national threats.

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Productive and fun career.

Patient Service Associates (Former Employee) - 11 Third Hospital Ave, Singapore 168751 - May 10, 2015

Met all sort of people, characters and behaviors. The hardest part of the job is to face difficult patients and family members. I to calm them down and try to solve the problem that is making them unhappy.