Singhealth Polyclinics
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Singhealth Polyclinics Employee Reviews for Service Associate

Job Title
Service Associate5 reviews
Location
Singapore5 reviews
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Found 5 reviews matching the search
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4.0
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I will be at the counter either registering, scheduling appointments or doing referrals for patients. It can be hectic and stressful when they are many patients so being efficient and meticulous is important. Teamwork is necessary in order to provide patients a faster service. Hardest part would be to meet every patient's needs/wants. In some situations, we have to handle demanding patients so it can be very stressful.
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2.0
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Pay was quite low, but to be noted that I was under agent at the time. Management was horrible, never bothered about staff welfare, very biased, both bosses were arrogant and self centered. A lot of backstabbing and a toxic environment to work in. However, work life balance was good, considering I started work at 7am and ended at 3pm. No OT as well. Must be able to entertain and handle a lot of crazy patients.
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5.0
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Polyclinics are a fun environment to work if you can handle crowd & hectic workspace. As much as you will meet hard patients, you will get to meet kind & cheerful ones. The colleagues are one of a kind compared to other types of job as some may be long serviced awardees or different family backgrounds that makes you have a diversity of working friends.
Pros
Kind/Helpful staffs, medical benefits.
Cons
Hectic workspace
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3.0
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Needing to serve the general public with proper PR skills & patience.
Communicating in varies language eg malay & dialect eg hokkien, cantonese, hakka

Given compliments and appreciation
Pros
location
Cons
don't get always get cooporation
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4.0
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A typical day at work is always busy. Patients keep coming in non-stop. Doing the registration duties nonstop till lunchtime and after a short break and after that continue registration till end of day. The hardest part of the job is the non-stop crowd.
Cons
Very Crowded
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