Singtel Employee Reviews
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Work life balance
Customer Service Officer (Current Employee) - Ang Mo Kio - August 29, 2023
Indeed featured review
The most useful review selected by IndeedPros: - Work life balance - Team leaders are fairly helpful and experienced - Barely have any dramas/internal conflicts amongst colleagues/managers - Birthday leaves Cons: - Salary increment is small and slow - Can’t look forward to career progression in terms of position
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Insights into Singtel
Areas for improvement
- Energizing work tasks
- Sense of belonging
- Ability to meet personal goals
Good work life balance
Hierarchical structure with legacy processes. Things are improving with ongoing transformation. There is a mix of managers with old-school mindset and those newer ones who genuinely want to change.
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Good Work environment work life balance.
Network Specialist (Former Employee) - singapore - July 4, 2023
Management with clear direction Good work environment and work life balance. Lack of career progress Good exposure on Telco network Great and friendly people
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Very Bad Growth & Bad Management
Business Analyst (Current Employee) - Singapore - June 24, 2023
Management will never recognize or appreciate employees at work who go the extra mile. My promotion had been halted and instead I had been given a $68 increment. Very bad work environment & culture.
Pros
Learning Opportunities
Cons
A lot of cons
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Supportive environment
Data Analytics Intern (Former Employee) - Exeter Road - May 17, 2023
Good supervisor, willing to answer any questions you have. The intern will be assigned a buddy to help you get accustomed to the environment. However, learning opportunities are a bit limited, but maybe it depends on the team.
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great team and colleagues
Legal (Former Employee) - Singapore - May 11, 2023
Great team and colleagues - I had the privilege of being under a supportive AGC. The LCs in the team were mostly patient and keen to guide. The only con thus far is the dated office.
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Good colleagues
Conversation Designer (Former Employee) - Singapore - May 2, 2023
Good colleagues but long working hours. Had to work over public holdays and midnight. Understaffed in many departments. Training could be better Decent working location
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Productive
Fun experience and colleagues. The bunch of service skills learnt during the job will be useful for everyday living as well. Improves on the self coordination.
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Good place to work
Admin Assistant (Former Employee) - Singapore - April 6, 2023
I had a great experience with this company! The team was professional, communicative, and knowledgeable. I highly recommend them for any job seeker.
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Jobs at Singtel
Fun workplace
Supervisor (Former Employee) - Singapore - March 27, 2023
friendly culture with excellent boss. standard just nice working hours. -superiors very rarely micromanage. -superiors are quite supportive most of the time. -company transport provided.
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What you'd expect at an SG GLC
Data Analyst (Former Employee) - Singapore - January 29, 2023
Generally manageable workloads with generally nice people. Enterprise folks seems to be under more pressure to perform than the Consumer business. Learned a lot from good managers.
Pros
Good office location, Nice co-workers
Cons
Output may not have tangible impact
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Its okey
Software Engineer (Current Employee) - Singapore - January 24, 2023
Workplace environment is quite stressful at times, compensated well for in in my opinion. Will recommend for people starting in software but have no other job offers.
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productive and fun work environment
Sales Associate (Former Employee) - Jem - January 14, 2023
very friendly managers even though i only worked there for 1 month, they were all very welcoming and made me feel at home. taught me a lot of things, very good for prt time
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Singtel call centre (MOM) is a very stressful work environment and colleges are usually burned out.
MOM Call Centre (Former Employee) - East Singapore - January 1, 2023
A typical day starts with answering calls instantly when work starts. Calls can be unpredictable but working hours are fixed. Demoralising environment, micro-manage things like toilet breaks, staggered lunch times, the hardest part of the job is dealing with callers who are rude and do not understand MOM regulations and protocols. Callers will attempt to find loopholes to get their case settled quickly but its not possible unless MOM resolves the case.
Pros
No OT
Cons
Stressful, Underpaid for daily pressure call agents handle, management practices micro-managing like toilet breaks, inconvenient to have a proper lunch break
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Encouraging manager despite being outsourced
Salesman (Former Employee) - Paya Lebar - November 22, 2022
The job mainly requires us to gather leads and make sales to clients. We would travel to the clients location and make the sale for internet and TV subscription services. The pay however in commission took 2-3 months.
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Good colleague
Product Manager (Former Employee) - Singapore - October 5, 2022
Good colleague and have work life balance Have job security But some business is sunsetting. A bit slow to push new initiatives Salary increment is not great
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Fast paced high integrity work culture
Manager HR (Former Employee) - Orchard - September 25, 2022
Worked here for 3 years. It's a dynamic work environment with a lot of culture change to fit the current workforce. Recently they have introduced work from home
Pros
Decent salary, good leadership
Cons
No time for personal life
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Stressful, a tense up work place.
Customer Service Officer (Former Employee) - Bukit Batok - August 27, 2022
The culture at the work place there is very tense for you need to handle Government related problems. These are things you do not do on a regular basis.
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Great colleagues
Customer Service Officer (Former Employee) - Singapore - August 10, 2022
Had some best colleagues there. Work was hectic as it is a hotline project. Pay was good. If you are ok with the colleagues, then you can change shift/off days within the team. Some TLs are good and some are just not helpful.
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Decent workplace
Was a intern at Singtel. Decent work place culture. Colleagues are all quite nice and friendly. Interesting projects as company is changing tech platform.Work life balance can be lacking sometimes tho
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Ask a question about working or interviewing at Singtel. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture
Questions about Singtel
- How are the working hours at Singtel?6 people answered
- Does Singtel require pre-employment background checks? What kind of background check does Singtel do…5 people answered
- What is the Singtel employee discount?4 people answered
- What questions did they ask during your interview at Singtel?4 people answered
- What should you wear to an interview at Singtel?4 people answered
- What is a typical day like for you at the company?3 people answered
- Working hours3 people answered
- If you were in charge, what would you do to make Singtel a better place to work?3 people answered
- If you were to leave Singtel, what would be the reason?3 people answered
- How should you prepare for an interview at Singtel?3 people answered