3.8 out of 5 stars.
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Singtel Employee Reviews

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Singapore286 reviews

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3.7Work-Life Balance

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Okay Job

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Its stressful but fun job. Bosses are nice and get good bonus and good incentive. low basic pay need chase for commissions. Working hours are long retails shifts
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IT analyst

Ok. Environment . Workload a hit heavy on the higher side. Pay wise is lower. Hence, better not to stay long. Good to move around to increase the salary.
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Insights into Singtel

Based on 13 survey responses
What people like
  • Feeling of personal appreciation
Areas for improvement
  • Energizing work tasks
  • Time and location flexibility
  • Sense of belonging

so so company

no work life balanceremove the hybrid work arrangement recentlythe flexi work arrangement is nowhere near to "flexi"backdated system, trying to be MNC but could not.
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Bad Culture

High attrition rate. Low pay and bonus. Management is very rigid and not flexible, old school mentality. There’s a mandate to work 5 days in office. Join at your own risk.
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Fun to work but have to meet deadline most of the time. Can get stressful but manageable & also get learn a lot of new equipments operation. So in whole not a bad place to work here.
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good co-workers but no growth

Singtel as a brand is good and the job is stable. However, in the recent times, they have lost a lot of business (especially the TV market).Lack of growth in the company and a lot of politics involved.
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Work life balance

Pros:- Work life balance - Team leaders are fairly helpful and experienced - Barely have any dramas/internal conflicts amongst colleagues/managers - Birthday leavesCons: - Salary increment is small and slow - Can’t look forward to career progression in terms of position
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Your typical office job. Great place to get started. Might have long working hours when projects kick into overdrive. Decent working experience overall.
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Good work life balance

Hierarchical structure with legacy processes. Things are improving with ongoing transformation. There is a mix of managers with old-school mindset and those newer ones who genuinely want to change.
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Good Work environment work life balance.

Management with clear directionGood work environment and work life balance.Lack of career progressGood exposure on Telco networkGreat and friendly people
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Very Bad Growth & Bad Management

Management will never recognize or appreciate employees at work who go the extra mile. My promotion had been halted and instead I had been given a $68 increment. Very bad work environment & culture.


Learning Opportunities


A lot of cons
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Supportive environment

Good supervisor, willing to answer any questions you have. The intern will be assigned a buddy to help you get accustomed to the environment.However, learning opportunities are a bit limited, but maybe it depends on the team.
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great team and colleagues

Great team and colleagues - I had the privilege of being under a supportive AGC. The LCs in the team were mostly patient and keen to guide.The only con thus far is the dated office.
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Good colleagues

Good colleagues but long working hours. Had to work over public holdays and midnight. Understaffed in many departments. Training could be better Decent working location
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Fun experience and colleagues. The bunch of service skills learnt during the job will be useful for everyday living as well. Improves on the self coordination.
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Good place to work

I had a great experience with this company! The team was professional, communicative, and knowledgeable. I highly recommend them for any job seeker.
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Fun workplace

friendly culture with excellent boss. standard just nice working hours. -superiors very rarely micromanage. -superiors are quite supportive most of the time. -company transport provided.
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What you'd expect at an SG GLC

Generally manageable workloads with generally nice people. Enterprise folks seems to be under more pressure to perform than the Consumer business. Learned a lot from good managers.


Good office location, Nice co-workers


Output may not have tangible impact
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Its okey

Workplace environment is quite stressful at times, compensated well for in in my opinion. Will recommend for people starting in software but have no other job offers.
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productive and fun work environment

very friendly managers even though i only worked there for 1 month, they were all very welcoming and made me feel at home. taught me a lot of things, very good for prt time
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Singtel call centre (MOM) is a very stressful work environment and colleges are usually burned out.

A typical day starts with answering calls instantly when work starts. Calls can be unpredictable but working hours are fixed. Demoralising environment, micro-manage things like toilet breaks, staggered lunch times, the hardest part of the job is dealing with callers who are rude and do not understand MOM regulations and protocols. Callers will attempt to find loopholes to get their case settled quickly but its not possible unless MOM resolves the case.




Stressful, Underpaid for daily pressure call agents handle, management practices micro-managing like toilet breaks, inconvenient to have a proper lunch break
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Overall rating

Based on 450 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture

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