Singtel
3.8 out of 5 stars.
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Singtel

Singtel Employee Review

Fast paced high integrity work culture

Worked here for 3 years. It's a dynamic work environment with a lot of culture change to fit the current workforce. Recently they have introduced work from home

Pros

Decent salary, good leadership

Cons

No time for personal life

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
5.0 out of 5 stars for Job Security/Advancement
5.0 out of 5 stars for Management
5.0 out of 5 stars for Culture
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Its okey

Workplace environment is quite stressful at times, compensated well for in in my opinion. Will recommend for people starting in software but have no other job offers.
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productive and fun work environment

very friendly managers even though i only worked there for 1 month, they were all very welcoming and made me feel at home. taught me a lot of things, very good for prt time
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Singtel call centre (MOM) is a very stressful work environment and colleges are usually burned out.

A typical day starts with answering calls instantly when work starts. Calls can be unpredictable but working hours are fixed. Demoralising environment, micro-manage things like toilet breaks, staggered lunch times, the hardest part of the job is dealing with callers who are rude and do not understand MOM regulations and protocols. Callers will attempt to find loopholes to get their case settled quickly but its not possible unless MOM resolves the case.

Pros

No OT

Cons

Stressful, Underpaid for daily pressure call agents handle, management practices micro-managing like toilet breaks, inconvenient to have a proper lunch break
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Overall rating

Based on 426 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture

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