Spa Esprit Group

Spa Esprit Group Employee Review

stressful management

Customer Service Representative (CSR) (Former Employee) - Singapore - October 2, 2022

expect to work long hours with low reward. low retention rate. there's a lot of KPIs to maintain. too much responsibilities for the position vs the salary.

Ratings by category

2.0 out of 5 stars for Work/Life Balance

3.0 out of 5 stars for Salary/Benefits

3.0 out of 5 stars for Job Security/Advancement

3.0 out of 5 stars for Management

2.0 out of 5 stars for Culture

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It was a fun environment as we as colleagues and manager bond well

SERVICE CREW FLOOR (Former Employee) - Tiong Bahru Estate - February 26, 2019

What i've learned is to serve my customer well and also i'm now aware of dietary concerns in the world. The workplace culture is great as we created a good bond despite being in a small team of 5 service floor crew and manager. That is also the most enjoyable part of the job.

Pros

Split shift

Cons

Long hours

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Sub Par Envvironment

Branch Supervisor (Current Employee) - Holland Village - November 12, 2018

Enjoyable day at work typically but it can be hectic on some days. Learnt a lot from a few good managers but handling therapists can et to you. But all in all the rapport with your colleagues makes it all worthwhile.

Pros

Having time for family

Cons

Lack of manpower

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Conducive work place

Outlet Manager (Former Employee) - Tanjong Pagar - April 5, 2018

I have learned a lot and was given a chance to grow is something that I liked and appreciated most about the company. They trusted me to handle and take care of an outlet.