3.7 out of 5 stars.
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StarHub Employee Reviews

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Singapore174 reviews

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3.7Work-Life Balance

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Average salary package, high work load

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The most useful review selected by Indeed
Average salary package, high work loadmedical benefit isn`t greatfree phone line, subsidized fibre broadband friendly working environmentnot great in bonus and increment
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Low pay and long hours

Pay increment happens once in awhile like every few years and bonus is quite little. Long working hours expected and lots of meetings back to back. be prepared
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Insights into StarHub

Based on 5 survey responses
What people like
  • Trust in colleagues
Areas for improvement
  • General feeling of work happiness
  • Ability to learn new things
  • Time and location flexibility


Very old school telco, ceo is trying to bring transformation but so much politics and bureaucrats environment. Every few month org change. Company still doing good businesses and giving tough competition in market.
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Fun workplace- Emerging business

ProsFun working environment and nice colleagues in the emerging business unit. Unable to advise for the core services business unitConsWorking with new business ideas thus the success rate of the product you are handling might be low
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One of the nightmares I ever had

The company is cool and most people are ok to deal with, but I was unfortunately under a terrible manager and had a highly stressful life. Also noticed that different teams are not feeling that they are part of the same ship and they must work together to keep it sailing.


Free phone


Awful managers, Work location is in a deserted area
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Software Developer

Lack of opportunities for advancement.No clear path for career growth.Unsupportive management.Unclear expectations.Bad incrementBad facilities and so on
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Good start for office worker. Only thing I don’t like is office politics.Can earn money if you work a lot of days and ot. But not sure what’s the situation now as there has been changes in the department
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Toxic work culture

Colleagues were selfish and only look out for themselves, not helping and be inclusive to new staff at all as they treated you as a threat. Manager gave poor guidance and threatened all the time. Sarcastic remarks were common. Not appreciative even though put in effort to learn and perform well on job. Very disappointed and was the worst place to ever worked in.




As per review above
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People is good, Staff benefits is good

Perks and benefit is good but the management is so so, structure very messy. Always changing mind and don’t know what they want. Those who stayed there long enough are just doing bare minimum… not a place to stay if you looking for a fun and fulfilment experience
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Fast pace

Fast pace, a lot to learn. Expect that to have many changes. Bonus is good if you are high performer. Will expect to have many ad hoc projects to handle.
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decent benefits and working hours

some of the management are nice, while the rest aren't. decent benefits such as free Telco plan and cheap internet subscription. IT and HR infrastructure is well established.
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Fun place

Temp job. Met lots of friends. Every fun. Admin jobs are managable. But they pay by hourly basis.
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Opportunity to work with different teams

Pros: 1. Work with different teams and projects, benefits are not bad and hybrid is good Cons: too many teams to work with, too many meetings, alot of changes
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eye opening

really opens the eye to how customers' words can affect you but a really enjoyable and fun place to work with good colleagues. the only consequence would be that it has long hours.
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Nice workplace

it's a good place to work if you enjoy balance work life. Working hours are decent just that sometimes have to work overtime quite often. Benefits i would say is quite okay.
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Great colleagues

Team mates are great! As with all other big organisations, certain level of politics is present. Staff welfare and benefits are excellent, centralised working location makes it a plus point!
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Good manager

Good working environment,I've worked at Indeed for two years, and I am so grateful I was hired. This culture is so positive, caring, and so many people have gone out of their way to help me. The company truly cares about your career and where you want to go. The managers have so many conversations with you about what motivates you to help you achieve your goals. After every event, Q&A, all-hands, there's an option to leave feedback and the feedback is actually read and action is taken.




Long hours
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Well compensation. Colleagues are very helpful

Recommended as long as you are willing to put more effort and ready for the challenge. You definitely earn more money. Not much progression in this kind of line of work but dont be discouraged who knows what you can do!
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Unfair treatment. No prospect and not to everyone have fair promotions and increment.

For many years in working Starhub, HR have never take a notice or interest on worker been unfair treated and not border of the life of the old staff been biased by management.


Unfair treatment.
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fun and tiring workplace

interesting good and fun though quite busy at time. you have to react fast and be always alert. we can observe more people tend to comment about standing long hrs
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StarHub was a great employer.

StarHub has been a great employer for me. They recognize and reward their staff. They have supportive managers in the shops and very responsive HR in the head office.


Lots of vouchers for staff and yearly Dinner & Dance


Long hours
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Overall rating

Based on 188 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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