StarHub
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StarHub Employee Review

Fast-paced workplace with rewarding benefits.

4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
July 30, 2012
Typical day at work:- take incoming calls from corporate clients, troubleshoot and escalate to proper channel(if needed).- make follow-up outbound calls on existing cases for customers.What I Learned:- more on troubleshooting internet connectivity issues- learning all the internet technical terminologies and understanding each one of them.Hardest Part of the Job:- learning everything in such a short time-frame- training is done by fellow co-workers(tenured to newbie)The Most Enjoyable Part of the Job:- salary and yearly benefits.- occasional free food/snacks courtesy of the company.
Ratings by category
3.0
Work/Life Balance
5.0
Salary/Benefits
3.0
Job Security/Advancement
2.0
Management
3.0
Culture
Pros
salary benefits.
Cons
a bit stressful if you're not up to the challenge.
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