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StarHub Employee Review

Good perks but poor work-life balance

3.0
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture
December 23, 2019
Good perks on mobile, tv and broadband services. Used to be a more caring environment but a lot of changes in the organization of late and things are more messy
Ratings by category
2.0
Work/Life Balance
4.0
Salary/Benefits
3.0
Job Security/Advancement
3.0
Management
3.0
Culture
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4.0
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November 22, 2018
Same role
Senior Manager (Former Employee) - Singapore
1) Open working environment
2) Supportive Management

3) Provide opportunities to grow

4) Provide opportunities to change job scopes

5) Encourage learning and skill upgrade

6) Fun and supportive colleagues
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3.0
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August 25, 2014
Same role
Senior Manager (Former Employee) - Singapore, S00
Roster planning , service reviews and case reports. Calling on customers based on their feedbacks and complaints. Meetings and project works. Visiting retail outlets, checking on waiting and service time. Bulk of the co-workers are in their 20s and 30s so the hardest part is to show the rope of trade in dealing with customers and dealing with internal customers. And that's also the most enjoyable part of the job seeing them showing care and concern
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5.0
Job Work/Life Balance
Salary/Benefits
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Management
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June 11, 2020
Sales Consultant (Former Employee) - Singapore
StarHub has been a great employer for me. They recognize and reward their staff. They have supportive managers in the shops and very responsive HR in the head office.
Pros
Lots of vouchers for staff and yearly Dinner & Dance
Cons
Long hours
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