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StarHub Employee Review

Relaxed and can enjoy work life balance

4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
December 28, 2019
I've learned about the working culture (Singapore) since it a multi national group. The bosses are good and flexible as long as you provide numbers (stats and KPIs are meet). It is a convenient and relax workplace with employees activities once in a while. The hardest part of the job is dealing with abusive customers. The most enjoyable part is when I can take vacation without hassle.
Ratings by category
5.0
Work/Life Balance
3.0
Salary/Benefits
2.0
Job Security/Advancement
3.0
Management
3.0
Culture
Pros
Work life balance
Cons
Long hours working on public holidays
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Similar reviews
5.0
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July 25, 2018
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Retail Sales Executive / Customer Care Specialist (Former Employee) - Singapore
It was a fun learning experience working with Starhub. I would love to go back and work with them. Unfortunately, I have to stay and at care of my family here at home in the Philippines.
Pros
You get paid for your work
Cons
None
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4.0
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May 24, 2018
Same roleSame location
Customer Care Officer (Current Employee) - Tai Seng
We work in a team.
Manage challenging customer.

Find solutions to solve problems.

Hardest part of the job is challenging customers.

Most enjoyable part is we do team bonding event once in a while.
Pros
Teamwork
Cons
A lot of calls and cases to manage
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4.0
Job Work/Life Balance
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March 13, 2020
Same location
CUSTOMER AFFAIRS CONSULTANT (Current Employee) - Tai Seng
My department practices open door policy. My superiors are approachable and flexible. Fun working environment. Always dealing with challenging cases but it can be fulfilling once we were able to resolve the issues.
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