StarHub Employee Reviews in Toa Payoh
Toa Payoh33 reviews
Found 33 reviews matching the searchSee all 166 reviews
Indeed Featured review
The most useful review selected by Indeed
I've learned about the working culture (Singapore) since it a multi national group. The bosses are good and flexible as long as you provide numbers (stats and KPIs are meet). It is a convenient and relax workplace with employees activities once in a while. The hardest part of the job is dealing with abusive customers. The most enjoyable part is when I can take vacation without hassle.
Work life balance
Long hours working on public holidays
colleagues were great but tend to give off a very cold aura and liked to stick within their own teams, however when asked to be left alone they felt team bonding was more important. pretty uncomfortable experience because of the clique situation but in terms of advancement, do not see much opportunities.
Everyday there's new story to tell Learned how to be fast and attain a level senior and mentor to the new employees. Immediate managenent is fairly tries to help but top heads would only want to safe the money. Will reduce your bonus and so on. Difficult customers are troublesome but once u manage it is easy to tackle. Colleagues.. Are the ones who made the journey worth ot
Free movie tickets once a yr and alot of channels merchandises
Nothing from starhub
Worked for three months as Starhub Customer service team as it was the period of time they were having high volumes of CS enquiries. From Starhub, I have managed to learn about the basic of Customer Service, which allowed me to bring forward to my other customer service careers after that.
Great office location
Colleagues are helpful and the company's benefits are nice. The work culture is well managed and HR management team is also well-prepared. It is a great place to learn
A good place to learn and grow with interesting new products and services during the period between 2003 to 2010. The years after that tend to focus on operational feasibility. The company gradually stagnated.
Employee benefits & welfare
Constant restructuring of the workforce
Colleagues and bosses communicated well among each other, it was a joy to go to work everyday. The hardest part of the job was that this was my first job, so it was daunting initially. However, the helpful managers and colleagues made work easier and fun for me. Hence, I worked for longer than I had planned to.
Overall a good place to work. The employee benefits are good and there are various recreational activities for bonding and team building. Red tape (departmental level) poses a challenge at times. On the positive side, the management seems determined to improve this area with various initiative and staff communication.
Growth - stagnant
Focusing on SMB, a day at work can be quite fun with own department colleagues, doing marketing programs targeting at the masses. But there is lacking cooperation with the inter-departments which is quite a pity
subsidized mobile bills
inter-department are not very cooperative