A typical day at work will be to pick up and clear as many calls as possible so not to build up the backlogs as we work as a team. Calls might be for other products that we might not be the best person to respond to customer, in this case, we will escalate the case to another consultant or return a call within the day by the consultant.
Learning is more on the systems, teamwork, learning different products and its competitors' and the industry as well.
Co-workers are helpful and many ways by teaching and sharing.
The hardest part of the job is when the computer hangs.
The most enjoyable part of the job is company events internally and externally.
Free fruits and ice creams and multiple corporate parties and events