TeleDirect Communications is an international Business Process Outsourcer (BPO) headquartered in Sacramento, California, assisting businesses in various industries with Call Center and Business Development solutions. Our professional and knowledgeable agents, combined with effective processes and innovative technology has enabled us to become a global – more...industry leader focused on exceeding client expectations by delivering exceptional customer experiences. – less
Written by Customer Experience Officer (Former Employee) from Singapore on April 1, 2020
A customer would always find themselves having the need to seek help from by contacting the customer service hotline, whenever they have queries or doubts. I am also a customer once, with similar positive or negative experiences as most of you with regards to customer service.
Only after working at TeleDirect, I was able to appreciate the discipline - more...