A typical day at work involves calls, meetings, meeting with all levels of stakeholders and assisting in ad-hoc requests.
I learned to be more patient, as the company operates on a shared services model and the support are overseas hence alot of times we act as representative to assist in internal stakeholders requests.
Management practices collaborative efforts of doing business partnering activities with one another.
Workplace culture is lively and family-like setup.
Hardest part of the role is to integrate life into job, coupled with many changes happening within the company. Alot of commitment is required to move things fast so as to fulfill expectations by customers.
Most enjoyable part of the work is when job satisfaction is achieved through helping others and giving them insights or when they seek each other for opinion and understanding. it's about leading by example and walking the talk so that associates respect and value each other. it's an open culture and less hierarchical. People are empowered to discuss and provides suggestions. It is a non-unionised environment with lots of technology improvements.
subsidized breakfast and lunches, birthday leave, insurance coverage for employees's spouse and kids, yearly teambuilding, family day and d&d. provides shuttle from six MRT pickup locations.
Requires committed individuals. Jobscope is pretty lean and requires nulti-tasking at times.