The Coffee Bean & Tea Leaf
3.8 out of 5 stars.
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The Coffee Bean & Tea Leaf Employee Reviews for Barista

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Job Title
Barista29 reviews
Location
Singapore29 reviews

Ratings by category

3.8Work-Life Balance

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productive and fast paced

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some day were okay, others busy as h3ll. quite hectic but worth the pay. provide career development as you started from the bottom and work your way up.

Pros

pays well

Cons

long hours and working non-stop
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Very fun to work at if you have good colleagues

Colleagues were great, so was the managers, hence why working there is great as well. Some customers are worth serving, some are not. But it's very fun to learn how to make the drinks and food. Monthly promos are a hassle but it's worth the knowledge.
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The Coffee Bean & Tea Leaf insights

Based on 4 survey responses
What people like
  • Overall satisfaction
  • Ability to learn new things
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job

incredibly toxic

Everyone was nice at first but then things began going south after my first week. My managers expected me to somehow know everything even though I had zero background. Only 2 people were truly nice to me. And even that, they had their moments. On top of that, most of my managers had horrible attitudes and would constantly contradict themselves. Don’t bother working here. Even my friend who covered for lots of different branches agree that the overall environment is toxic and will only work out for you if you also join in on their toxic parade.
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Fun workplace but very fast-paced environment

can get anything for free but break wise only 30 mins for part-timers which is honestly too short for f&b workers. ur break will be 1hr if ur shift is 10hrs and above
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Fun place to work at

It was a fun experience learning how to make drinks, get to learn a new skill.Job included cashiering, clearing tables and kitchen work.Lunch provided, free drink can make your own need to bring your own tumbler

Pros

Free drinks

Cons

Long crowds
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Enjoying the work place that I work

My outlet manager MrDexter is the best manager I had and he is very understanding and kind, he knew what to do at the outlet on Cbtl.he will teach us by following sop at cbtl. And he always smile even the customer make him angry. How patient he is to the customer

Pros

None

Cons

None
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Great place to work!

Fun and vibrant environment. Supervisors are friendly and approachable. Evnthough days might get busy, I know my team will have my back always without a doubt.
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Fun place to work and grow

You get to learn alot of things in your daily work scope and how to handle daily operations. You also learn to multi-task daily workloads and always pushing your best to deliver the best customer experience,
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Love it !

Typical day passes fast as its super busy, i learnt barista skills there! The management was super understanding and the workplace culture was great i enjoyed my stay here.

Pros

Free lunch
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Fun if you are confident

Depending on your outlet, the staff at hand might either be very inviting and nice or very unfriendly Fast paced if you are at an A or high B store usually

Pros

Staff Meal provided
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not recommended if u cant work under pressure

-flexible time to choose with. -learned to make coffee and ice blended drinks. other than that, have to arranged stuffs once stock arrived. able to multi task -fun place to work at, great colleagues. -demanding customers that request a lot of things

Pros

free lunch

Cons

tiring legs because must stand alot of times
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overworked

To begin, salary was really low, expected it to increase after awhile but it did not. I did not receive my payslip as well despite pursuing from managers, which means I did not get my staff discount. Shorthanded and I had to deal with peak hours alone handling drinks, service and cashier, and customers were unkind even though they could see that I was alone. There were many times I had to extend my working hours and made me wonder if I was a full-time staff. Some staffs are unfriendly and mean to new part timers, try to make them do more stuff and scold them for unavoidable newcomer mistakes. I only stayed a little longer due to a nice friend I met and accommodating managers, else would have quit so much earlier. Management seems pretty unorganised. There was times where the cups were not printed, powders went out of stock, informed staff of promotions last minute, basically management had an illusion of control.

Cons

long hours, low pay
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Low pay but fun. Great as a first job

The atmosphere there was good, great learning experience and the co workers were fun. Stressful at rush hours as the place there is divided into 2 so have to walk across random people to clear cups and plates. Great for a first job but for a while as the pay is $6 which is the same as fast food. Free drinks was limited after a while

Pros

Free lunch and drink

Cons

Stressful, low pay, lesser drinks
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Hectic & tiring

Been working at coffee bean as a full timer for 4months . under appreciated by the outlet managers ( probably the worst manager ive encounted ) , bad management . under paid , mostly long hours & over whelming workload.
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Happy place!

im a tea and coffee lover so i enjoyed working here. I like working with different types of people. regardless of our natinality we enjoy working with each other. if you are young and lookin for something exciting. you can be a barista and learn how they make good coffee! but if you are looking for a lifetime job hmmm then this is not the one unless you get promoted. i will always love coffee bean as it develop my relationship with customers.
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Easy going workplace but sometimes busy

weekdays is slow but weekends is super busy because it is located in a shopping mall.......learned to do latte arts cashiering and many more.......workplace culture is good......

Pros

nil

Cons

1 day off
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Fun workplace.

Coffee Bean definitely was a great place to work at, the people there are fun and easy to get along with. The managers is patient and would always teach the employee one by one. The job that was being tasked was not too hard, just a simple coffee making as well as being a cashier. It was a place I would love to go back to work at however due to personal reasons I have to quit the job.

Pros

Meals are given

Cons

Lower salary.
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Fun Workplace and fast pase

After working with coffee bean, I've learn that working in coffee bean, you need to have fast speed and great knowledge about coffee. Management wise $6/hr is little & its hard to promote. The hardest part of the job is remember how much measurements go in into drinks and facing challenging customers. The most enjoyable part of the job is you get to improve in your coffee making skills and you'll definitely make helpful and nice friends. :-)

Pros

Free lunch

Cons

hard to promote
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Ethical Company

The company values its staff and has social commitments to hire people with learning disabilities. A challenging work environment provides the opportunity for individuals to seek personal growth and development.

Pros

Free meals and drinks

Cons

Challenging and fast-paced working environment
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Ideal Part time job

this is the first job where i learn proper cash handling, serving customers and working as a team the most enjoyable part of the job is serving the customers and making sure that you meet their satisfaction

Pros

easy job

Cons

irregular schedule
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Fun workplace

Normal 8 hours job. Learnt to brew coffee and tea. Management wise was pretty ok. The culture there is great. Hardest part of the job is to please customers. Enjoyable part is working together as a team

Pros

Free lunches

Cons

Career progression
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Overall rating

Based on 863 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.8 out of 5 stars for Culture

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