UNIQLO
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UNIQLO Employee Reviews in London

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the staff and management are good people and keep you grounded but handling customers was overwhelming. Closing one section by yourself was a lot to handle sometimes.
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I started In September, end of November. Regent street uniqlo is the location i worked. All they care is about hitting their targets so they can get bonus. If you are late, you are expected to make up the hours. You never leave on time if you are closing or if you are on a late shift. when i started, i heard we was 20 staff short - meaning everyone that was working there already was doing at least 2 man job rather they focus on recruiting more people making the job easy for everone, they would rather talk about what we can do to achieve their targets. No recommended. They say we are a team, but really and truly its not
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Working at Uniqlo seems very challenging and interesting at the beginning. You will enjoy it if you are a hard worker. But the more you do and progress the more will be asked and it will never be enough. You have to give up your life to make it happen what's asked from you. Even you spend 10 - 12 hours there will be still a lot to do . Many times training is just self learning but everyone thinks that you should know it naturally . Management changes every 6 months so what you learned the last 6 months might be wrong or not necessary for the next managers you will work with.
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Relatively organised, disciplined workplace, offer bonus, friendly teamwork, flexible working conditions, they allowed us to choose convenient shifts.
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If you like being always on the go and you like customer service (retail), then this job would most probably be suitable for you. Cons: - Almost always would get overtime, so to be aware of this Pros: - Liked working with the team, fortunate enough to encounter great team members/ colleagues - Tasks in the Timetable always changes so doesn’t get boring.
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As an entry level retail job, Uniqlo are one of the more difficult companies to work for. Insanely high standards mean you end up doing a stupid amount of overtime, pay is sub-standard, and they expect you to drop everything for work. Cancel holidays at short notice sometimes, and everyone in management has a superiority complex despite the fact they do very little. Have to admit progression opportunities are decent, but again it depends on who is in your management team as they are the ones who assess you. Also the pay in London was below the national minimum wage until April 2019, but is only just higher than it now, so very poor pay. If you're looking for casual work you can get better pay and less hassle elsewhere.
Pros
staff discount
Cons
overwork, overtime, atmosphere
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Busy environment Poor work-life balance Overtime is paid Many things to learn Good opportunities to progress Friendly management Nice team to work with
Pros
Team
Cons
Poor work-life balance
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there is a lot expected of you, but they dont pay alot, luckily the co workers make up for it as everyone is really cool, but some managers are unnecessarily strict.
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Honestly the most horrible place to work if youre new to the store. They expect you to work as if you have been working there for time. Their expectations is way too high. Also you have to come in the store early before 7:00 so you have to get their around 6:45 to 6:49 if you come at 7:00 youre late. Also managers there dont have a clue of what is going on the shopfloor. They always too busy chilling in the stockroom. So yeah just a bad environment and bad management. I also think the managers have favouritism with different staff so if youre not licking their backside as hard enough then they will just treat you like dirt. Also they like girls so if youre a dude then bad luck.
Pros
When managers are not in
Cons
When they are in
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there was a lot of job roles for what the job is comnpared to usual retail work but Uniqlo does a lot of its things differently, for example staff must know
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It was a great place to learn customer service at a higher level. I would get intensely busy during a certain time in the year which was very stressful but it taught me to deal with pressure.
Pros
great staff
Cons
long hours
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If you want to walk in and go home on time everyday this isn't the job for you. If you like working with a big team and meet lots of people from all over the world and be exposed to a vast amount of information then maybe yes.
Pros
30% off, learn very quickly
Cons
No work life balance
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Well organised Everyone knows where they need to be Things are done in an easy way and there is always some one on the stock room therefore you wont have trouble looking for product in the stock room best part of the job was that you could check product availability using a device therefore it made life a lot easier and saved time
Pros
hours flexible
Cons
Early mornings
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They lead me on for 4 years about getting a promotion only to keep lying to me. was forced to stay in the stockroom due to them having no staff because nobody loves to stay there. it seemed only the asian workers got the accelerated in the company. unlike the rest of the staff. rude management and unorganised. When my mother ill in hospital was told to come in they didn't care.
Pros
your shift will end
Cons
you have to work there
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My first impression was "excellent team". I worked there for almost two months, despite on very exhausting shifts, I met very nice and amazing people!!! Cannot wait to see them again! also, the quality of the products from Uniqlo just made my decision to work for them! 311 Oxford street team- is my favorite
Pros
Team, discounts, salary
Cons
5/2 shift
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always have something to do, great updates and team support within the store. lots to learn like the customer service skills and keeping up with stock and others may include alterations and cashier
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Don’t work for this company!!! Avoid. Oxford street (flags) The management has no people skills. If you’re new starter they treat you like dog. You have to finish your task before finishing otherwise, you will not be allowed to go home. Staff afraid to go home even when there shift is over!!
Pros
None
Cons
Noe
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This company expects a lot more than they pay for. In comparison with other retailers they expect way more from every employee but are unwilling to match that expectation with salary. Starting from sales assistants earning almost minimum wage they expect them to learn and memorise a huge book and of company procedures and do not allow new ideas and approaches apart from whats dictated in their "hand" book. There is a clear favouritism with employee hiring throw their graduate program. They are given higher salary than some who have done the same job for longer and are more capable. Overall its a terrible company to work for where you are given a 50 question theory test and another interview to receive a 50p raise where they constantly fail people but still expect them to take on further responsibilities.
Pros
none
Cons
Too many to list
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Every staff members are friendly. Also you can get a lot of things like leadership, time management, and really good customer service. Lastly, you can get promoted quickly if you work hardly.
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La cultura laboral de la empresa es el esfuerzo y el trabajo continuo. Sin embargo, su filosofía no se aplica correctamente a la hora de la verdad, pues la organización no es buena y las horas interminables de trabajo resultaban ser poco productivas.
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Being adaptable and reliable with experience in customer service within varying backgrounds. I am also able to deal confidently with members of the general public.
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