United Overseas Bank
3.6 out of 5 stars.
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United Overseas Bank Employee Reviews

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Location
Singapore207 reviews

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3.2Work-Life Balance

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Regional bank trying to promote good HR practices

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Worked for 3 years in the Tech & Ops Division. A typical asian bank where rank and hierarchy is very important. Promotions are far and few, and at the SVP level and above it is impossible unless the Group CIO herself endorses it.
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Great people but limited room for growth

Great people but limited room for growth. As opportunities seems to be given based on vintage rather than caliber.Had a great direct boss but that was not enough to fight the culture.

Pros

Friendly culture, great direct boss

Cons

Fast-paced
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Awful Place to work in

Everybody OTs, colleagues act nice to your face but then backstab and gossip about you once your back is turned. Old time staff have no patience for newcomers and bully them.Management is toxic also.

Pros

None at all

Cons

Long hours, toxic and backstabbing colleagues, poor management
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Customer oriented, productive, good staff welfare

My 14 years of dedicated service in UOB have given me opportunities to learn something new and challenging. My experience included learning Bank's products, providing good customer service, handling of cash transactions, attending to customers' needs and queries, solving customers' bank issues.
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Huge salary discrepancy

Salary is 20-30% lower as compared to other local banks. They do not appreciate home grown staff. Dinosaur age operating system and terrible management team that do not take feedbacks for improvements.
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A place suitable for retire

In overall, I would say UOB has been improving over the years. Previously their pas was below average than the market but recently they started having salary matching due to loss of talents to other banks. Holding a sales role in the bank, it’s stressful but I would say the sales management is still considered lenient as compared to other banks.

Pros

Good people

Cons

Indecisive management, slow paced
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Disturb

If you like drama and backstabbing . Is a ideal place to be. Paper general with zero battle experience. Emepror choosing harem very disturb plus you need not do well to promote just ensure all cca being partake will be best way to promote like red sparrow
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Toxic environment and suppressing management

Toxic environment created from toxic management. Endless grinding for KPI and hitting target is never enough. Easily get a bad management that plays the corporate ladder card and threatening game. The only slightly good thing is moderate salary and commissions (which can be easily withdrawn or deducted too) but most likely the reason behind all these are the low in demand for this kind of job.
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Good colleagues are the way to live

Hectic and fast paced. Urgent and high volume work that is fit for two person. For the slower ones, minimum OT until after 8pm daily. Poor management and planning. Usually hands out instructions when things already happened. No forward-planning. Favouritism within department. Salary is not competitive.

Pros

Strategic location

Cons

High volume, manpower, management, planning
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Good Salary, but High volume customer facing

Local premier Bank facing High volume customer and crowd. That's why offer a good Basic Pay with benefits. It is a steep learning curve and be ready to Take up challenges.

Pros

Good AL, offer High basic

Cons

Long hour, paper works lot, mass market
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Formal workplace

Good career advancement.Can learn a lot thru various departments. Good system implemented for the staffs..Used to have mant processes and long working hours but now, they Bank have streamline and make processes more conducive for staffs and more work life balance.

Pros

Fun workplace

Cons

Long hours
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Very hierachy

Stressed at work.Workplace culture is looking after yourself.If you do not have comrades at work, you are doomed.The hardest part of the job is beating the clock when if comes to deadline.

Pros

Big Organisation

Cons

Difficult to move inter division
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Nightmare company for everyone

Under pay staff and very poor planning and management. Will ask you to do work at odd hours like weekdays 11pm or even on weekends afternoon randomly.

Pros

Nil

Cons

Lowest pay in the industry. Treat you as a slave.
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Program Manager

• UOB Testing Project has been divided into 4 Tracks o Data Lake (DL) & Data Discovery Store (DSS) o Teradata Analytics and SAP (TAS) o Financial Risks and Returns (FRR) o Data Masking • SLA Data Mart Project also divided into 4 Tracks for a o Customer from lead generation to Account Opening Process (Design & Development) o Data Mart Creation and Reports Generation

Pros

Work Environment

Cons

Long Hours
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Long hours working + Non-stop Sales chasing (weekly)

Truth Story: -1-2 mth class training with salary paid (learning process) -Roles play, practical, validation & test after class training -Tough life start below: -On floor (Roadshow & Branch ATM tagging. working hours: i) roadshow: 11am - 6pm or sometime even late, until 8pm or Mall close. ii) Atm tagging: Branch operation hours, until 9.30am - 4.30pm (stand whole day), after that, required back Toa Payoh do cold-calling until 9pm (1 week: 2-3 days) *Long working hours -No off day on weekend allowed, mostly on weekday. *If no sales, (depend team leader), sometimes no offday for week, bcoz leader show face, unless you are thick face & dont care your leader -Weekend mostly Roadshow/ stand ATM machine get customers -Selling: ONLY saving endownment plans & insurance protection plans given to sell -Target: count by RPoint: (please understand bank term in calculation for insurance by yourself). Average you need sell 15 policy++ for 3 months. -Happy or not need depend who is your leader guide you. Some leader will proper guide you, but some worst, only know chasing monthly target, and don't know how to teach/guide, only keep on pushing with Harsh way. -Don't expect you will have proper office (unless calling in HQ), otherwise mostly is travel whole Singapore for bank branches/ roadshow at diff Mall -Some leader only know talk big but don't know how to sell, their past experience don't really help you in fast-paced environment. Their Top selling insurance plans last time might be no longer exists today anymore. -Be prepared on multiple paperworks and procedure to do - 

Pros

If you are fighter, overcome the obstacles

Cons

If you think this job is easy, better ask first, job roles as above.
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Good work life balance

Good work life balance, well paid, good team work, great environment and friendly team leader. excellent knowledge base to troubleshoot the problems.
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unfair worplace

The working environment is one of the worst I've seen, frequent last min change of road show location, working hours not taken into consideration, have worked 3 weeks straight of 12hrs shift without a single off day. after failing probation due to covid 19, retrenched without any empathy. After retrenchment, refuse to pay my commission even tho manager made a verbal promise.

Pros

transport allowance

Cons

bad management
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Face paced environment

For people who is willing to work long hours with rewarding salary, UOB is the place to try as their sales acquisition side is fairly rewarding if you hit their target monthly

Pros

Aws

Cons

long hours
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Interesting and many things to learn and pick up

A typical day at work comprises of clocking the KPI for all outlets and preparing powerpoint slides weekly. Management in my department is very caring, helpful and fun. Knows when to have fun and time to get serious. Hardest part of the job was the beginning when I do not have any banking background and the terms to understand, but gradually I managed to pick up pretty quickly. I find my job scope pretty enjoyable as I get to learn many things and get exposed to different banking opportunities.
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Bad

Only concerned on numbers. Management pushes you for figures only. No work life balance. Staff welfare is undermined. Ostracised if you do not fare well, constant peer pressure to clinch the most sales.
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Toxic and lacking in intellectual capital

Toxic working enviornment. Not where you want to be if you want to learn and grow. Most people managers there are not suitable to be managers in the first place. A company stuck in ancient times with a Small, Medium Size company mindset. Severely lacks intellectual capital in the company. Most staff in the company are only interested in their own interests and paycheck rather than doing what is right. Plenty of back-stabbing politicking and boot-licking No flexibility in working hours No collaborative tools or spaces (Need to have private discussions in corridors!) Ancient office infrastructure (analog phone)and technology. What is pantry space ?

Pros

Benefits

Cons

bureaucratic, toxic colleagues, lacks technology
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Overall rating

Based on 327 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.2 out of 5 stars for Culture
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