Bk Asiapac, Pte. Ltd. jobs
Troubleshoot & Resolve Desktop Based Incidents within Service Level Agreement.
Fulfil Desktop Related Service Requests including but not limited to staging &…
Responsible to lead & support the ITSM committee and process owners.
Manage training programs for staff and customersâ€™ end users.
Work with cross-functional team members to identify and priortize actionable, high impact insights across a variety of core business areas.
Provide technical support to users.
Provide information to users on the progress of outstanding support tickets.
Maintain Service Level Agreement documentation.
Reporting to the Finance Manager.
Responsible for full spectrum of accounting functions (includes Accounts Payable and Accounts Receivable functions).
Monitoring, Detecting, Analysing, Investigating, Responding and Mitigating potential Cyber Security Threats/alerts and Incidents.
Perform and manage incident and event tickets, determine priority, and resolution from Level 1 escalation within defined SLA in compliance to Clientâ€™s…
Deployment for server hardening and support various applications on remediation of hardening issues, network printer, file services and servers/desktop.
Design and develop our product using modern web application technologies.
Integrate product with 3rd party solutions.
Ensure solution are in complianc.
Supporting the respective Service Delivery Manager (SDM) in ensuring the effective delivery of the company services through the effective use of tools and other…
The Operations Lead is responsible for managing all aspects of day-to-day operational Service Support.
Work closely with all operational areas of their assigned…
Lead engagements with business users and build good rapport.
Conduct user requirement analysis to identify business problems, workflow processes, business…
Responsible for development, implementation and support of applications.
Gather systems requirements from internal and external stakeholders.
Participate in requirements gathering sessions to validate business cases, gather and document business and functional objectives.
Work with project teams to undertake the installation and configuration of network and security systems.
Undertake the testing of applications, implementation…
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