Customer Service jobs
customer testing (UAT) and post-implementation reviews. Drive the
service quality process at the client level. To view the "EEO is the Law" poster .
Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation…
Product development includes pricing, design,
service & distribution, underwriting, claims management. Building/ identifying new proposition opportunities in…
Excellent communication, problem solving and
customer relationship management skills. The incumbent will play a crucial role in acquiring and developing…
Expert on enterprise level micro
service framework design and implementation; Bachelors/Master’s degree with 5+ years of experience building and running data…
Collaborating with other internal areas including:
In addition, engages with other ICRM Product and Function coverage teams, in order to partner to develop and…
Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
Provide direction and guidance on the programs.
Essential Duties and Responsibilities Including Direct Reports.
Drive the complaint management program including governance.
To view the EEO Policy Statement .
Experience in delivering high quality
service to complex individual or corporate clients. Responsible for handling staff management issues, including resource…
Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit…
The Field Sales Intmd Officer is an intermediate position responsible for providing
customer service assistance and meeting sales targets for financial products…
Knowledge and understanding of
customer service quality principles. Liaise with business managers, Real Estate
Service providers and other Shared Service Units…
Monitoring of outsourced functions - oversight of
service providers, including conducting of annual due diligence reviews. To view the "EEO is the Law" poster .
Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department…
Drive digital initiatives and solutions to help business improve the
customer experience. Improve timeliness in decision making across teams and escalate…
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