IT Support jobs
Create and maintain
support tickets. Deliver weekly report on
support tickets. Maintain
support materials, such as user guide, FAQ.
support vendors for maintenance, support or issues resolution. Ability to perform the daily EUCD
Support operations with minimum supervision.
Leading current state analysis, defining short / long-term system strategies, establishing
support procedures, managing enhancements and processes improvements…
Basic networking and IT operational support.
Support APAC Singapore officesâ€™ systems, which includes:
Managing and monitoring all installed systems.
Perform 1st level
support before escalating to 2nd level support. Perform 1st level
support before escalating to 2nd level support *. Escort all visitors to DC.
Focuses on second line
support for incidents and requests with medium to high level of complexity. Responsible for providing a managed service to clients to…
Relevant experience in change management related to transformation programs (stakeholder assessment, change impact analysis, organization design, communication…
Provide Tier 3
support on SCCM. Deploying server hardening and
support various applications on remediation of hardening issues, network printer, file services…
Provide Tier 2 & 3 technical
support for internal customer and manage vendor for Tier 3 & 4 technical support on a 24x7 standby basis. Lead a team of Service.
Administration and management of IT Infrastructure and data centre
support, which include basic systems, network, database and application support.
Design and generate reports, data visualisation and dashboards that
support target use/metrics Requirements. Experienced Hortoonwork/Claudera Data Platform will…
Support on desktops, notebooks, printers, scanners hardware components.
Responsible for providing excellent
support and timely service.
support and incident response for IT security infrastructure components to the maintenance team. Degree in Computer Science or related field.
support to users. Provide information to users on the progress of outstanding
support tickets. Maintain Service Level Agreement documentation.
Oversee, manage and
support Incident, Problem and Change Management. Manage operational issues and prioritization of service requests.
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