NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life’; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

The Nursing Aide (NA) also known as ICS Officers provide interim in-house care upon discharge before the permanent care arrangements made for clients are in place. They are equipped with basic skills to take care of the personal care and personal hygiene needs of the clients, such as assistance in feeding, and transferring of clients.

You will need to:

Client Care

Assist patient in personal hygiene including:
Bathe and/or assist bathing for client who is too ill to take bath in the bathroom or for bedridden or handicapped client;
Assist in change of clothes, undergarments, continence aids and any soiled sheets;
Assist with brushing of teeth and cleaning of dentures;
Assist with Toileting and other elimination needs;
Incontinence and ambulation care
Lifting and re-position bed bound patients 2 hourly and conduct elimination rounds for non-ambulant patient
Perform simple wound dressing and bandaging(dry wound)
Feeding and assisting with oral and/or nasogastric tube feeding
Assist in administration of medications and medication reminders
Provide companionship and recreational activities
Provide mentally stimulating activities
Perform simple physical maintenance exercises
Escort for medical appointment
Attend to client needs and relay his/her request to the caregivers or Care Coordinators in charge
Monitor and record of vital signs. Report of any abnormalities of presence

Light Housekeeping

Identify and rectify basic home hazards to prevent falls/ slips e.g. wet floor, untidy walkways that prevent easy maneuver
Ensure elderly’s passage way (bedroom, living room, toilet) is dry and clean by sweeping and mopping
Ensure that kitchen stove and table is clean after cooking by Nursing Aides
Assist with washing the plates and pots after meals/ use if cooking is done by Nursing Aides
Assist with washing of the elderly’s clothes and hang dry indoors, if the washing is available.

Infection Control

Exercise standard precaution and hand hygiene when in contact with patients and environment or surrounding
Educate patients and relatives on infection control practice

Other Responsibilities

Assist ICS Care Coordinator in handling enquiries and feedback from the referral sources and clients from home care services. Liaise and work closely with care team members and family members as well as any external partners involved with regards to client’s care needs
Perform other care duties as assigned by the Operations Manager/Nurse Manager

Job Description (Continued)

Qualification

You should:

Good listening skills, personable and detail-oriented, with the ability to adapt to a fast-paced work environment.

Locally Trained Candidates

Have a GCE N Levels certificate or completion of training in one of the following:
- WSQ Higher Certificate or Advanced Certificate in Healthcare Support (Nursing Care)
- Institute of Technical Education (ITE)–approved Training Centre (ATC) Healthcare (Home Care) programme

Foreign-Trained Candidates