Associate Network Engineer jobs

Job Responsibilities

• Provide technical consultancy and support to internal sales teams, channel partners, and customers on networking and cybersecurity solutions.

• Participate in pre-sales engagements , including requirements gathering, solution design, product demonstration, proof-of-concept (POC), and implementation planning.

• Deliver deployment, configuration, testing, and integration of networking and security solutions based on project requirements.

• Act as a subject matter expert (SME) to resolve complex technical issues, handle incident response, perform root cause analysis, and manage escalation to vendors when necessary.

• Support post-deployment maintenance , system optimization, and customer success initiatives to ensure smooth operations and customer satisfaction.

• Collaborate closely with vendors and channel partners to stay up to date on new technologies, product updates, and best practices.

• Conduct technical training, presentations, and workshops for customers and partners when required.

• Maintain accurate documentation of configurations, procedures, and technical solutions.

• Contribute to continuous improvement of technical service delivery and process efficiency.
  
  

Requirements

• Diploma or Degree in Information Technology , Computer Engineering , Computer Science , or related fields.

• CCNA certification or equivalent professional qualification preferred; other certifications such as CompTIA Network+, Fortinet NSE, Palo Alto PCNSE, or similar will be advantageous.

• Fresh graduates with strong fundamentals and enthusiasm for networking and cybersecurity are welcome to apply.

• Good understanding of network infrastructure (switching, routing, VLANs, firewalls, VPNs, IDS/IPS, load balancers, etc.).

• Familiar with network monitoring tools , LAN/WAN configuration , and security technologies such as endpoint protection, firewalls, and threat management systems.

• Strong analytical and troubleshooting skills for resolving network or cybersecurity incidents.

• Excellent interpersonal, communication, and presentation skills to interact effectively with both technical and non-technical stakeholders.

• Self-motivated, resourceful, and a fast learner with a passion for the latest cyber trends and emerging technologies.

• Positive attitude, team player, and customer-oriented mindset with the ability to work under pressure.
  

  Other Benefits

  What You'll Enjoy:

  • Transportation Allowance

  • Quarterly Commission Payout

  • Medical Claims & Other Staff Claims

  • Comprehensive Medical Insurance

  • Attractive Year-End Bonus

  • Additional Allowances

  • Career Growth & Development Opportunities

  • Supportive & Collaborative Working Environment

ACA Pacific Technology is an established IT Marketing and Value-Added Distribution Company since 1986.

Serving the Asia-Pacific region for more than 20 years, our forte is in selecting and integrating the "Best-of-Breed" software and hardware to meet changing business dynamics.

With our committment to drive business values to our partners, ACA provides unparallel levels of channel sales and marketing support and constantly engages the world's top IT manufacturers and developers in the technology arena.

Our product and services offering includes;

• Business and Imaging Solutions

• Design Automation Solutions

• Media and Entertainment Solutions

• Creative Finishing Solutions

• Enterprise Security and Networking Solutions

• Enterprise Storage and Backup Solutions

• Authorized and Certified Training Centers
  

Today, ACA continues to be a leading dstributor of IT supplies in Asia, with an extensive network of over 800 trained and certified channel partners offering an extensive range of integrated solutions, products and professional services in Singapore, Australia, Malaysia, Indonesia and Thailand.