SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

You will perform various Flight Operations duties for departing flights from Changi International Airport. The tasks are segregated as follow:

Flight Watch & Monitoring:
- Monitor and disseminate airline schedules to other SATS departments, airline representatives and external business units.
- Ensure movement messages are transmitted promptly.
- Coordinate with relevant department(s) on crew’s request.
- Coordinate with airline representative for any AOG or flight delays / cancellation.

Flight Dispatch:
- Preparation and presentation of crew briefing package according to airline policy/SOP.
- Coordinate with relevant departments for any fuel / weight restrictions and Zero Fuel Weight.
- Coordinate with SIN AIS and airline’s dispatcher in the event that flight rerouting is required or any irregularity.

Crew Scheduling / Management
- Ensure stipulated hotels are informed of crew names and flight details prior to crew’s arrival.
- Ensure crew lists and allowance sheets (if any) are disseminated out to relevant parties.
- Coordinate with airlines’ hotels and transport companies for bookings and any revision to departure details and for any last-minute arrangement when required.