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Customer Service Executive
Often replies in 1 dayGoldhill Services Pte LtdSingapore 169876- Professional development
- Professional development assistance
- Cell phone reimbursement
- Promotion to permanent employee
- * Handle customer enquiries via phone, WhatsApp, email, and face-to-face meetings.
- * Build and maintain strong client relationships.
Job Post Details
Customer Service (Call Centre / Shift) - job post
Job details
Pay
- $3,000 - $4,000 a month
Job type
- Contract
- Full-time
Shift and schedule
- Weekend availability
- Shift system
Location
Full job description
Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.
-
Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.
-
Ability to understand customers' needs and provide appropriate solutions and attention
-
Identify cross-sell opportunities during customer interaction
-
Consistently deliver excellent quality service to customers to achieve total customer satisfaction
-
Solicit customers' feedback and identify problem trends for improvement actions
Working hours:
-
5 working days per week - 4 weekdays 1 weekend
-
AM shift will be any 8 hours between 8am - 8pm ($400 allowance)
-
PM shift will be any 8 hours between 1pm - 12 midnight ($1000 allowance)
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)