Banking Transformation jobs in Singapore

Permanent

Junior Executive

Degree

Statistics/Mathematics

Banking/Financial Services

Group Finance

0 - 3 years

Undisclosed

The Analyst plays a key role in driving customer-centric insights through advanced data analytics and visualisation. The role focuses on analysing customer behaviour, cross-selling performance, acquisition and attrition trends, translating complex datasets into clear, intuitive dashboards and insights that support business growth, customer strategy, and management decision-making.

Key Responsibilities: • Analyse customer behaviour, segmentation, product-holding and portfolio trends to generate actionable insights that support customer strategy, acquisition, retention, and profitability. • Develop, enhance, and maintain high-impact data visualisations, dashboards, and self-service analytics for senior management and business users. • Translate complex datasets into clear, compelling visual narratives that highlight key trends, risks, and opportunities. • Ensure accurate and timely delivery of business and management reports. • Partner closely with Business and Product teams to deliver customer and product performance analytics, including product-bundling patterns, attrition drivers, and retention strategies. • Collaborate closely with business teams to drive projects involving building and analysing datasets which are robust and efficient for use. • Contribute to automation and standardisation of customer analytics and reporting processes to improve efficiency and scalability. • Ensure data accuracy, integrity, and consistency across customer analytics and reporting outputs.

Qualifications & Experience: • Bachelor’s degree in Data Analytics, Finance, Business, Computer Science, Information Systems, or other quantitative-related disciplines. • Strong understanding of customer analytics and insights, marketing analytics and performance measurement. • Hands-on experience in database management and data analysis, with exposure to analytical and programming tools such as SAS, Python, SQL, or equivalent. • Proven expertise in data visualisation and BI tools—such as Power BI, Oracle Analytics, or similar platforms—with a strong emphasis on designing, developing, and optimising interactive dashboards to support business decision-making and performance monitoring. Key Competencies & Attributes: • Strong analytical and problem-solving skills, with attention to detail and data accuracy. • Proactive, innovative, and solution-oriented mindset in addressing business and data challenges. • Excellent verbal and written communication skills, with the ability to translate complex data into clear insights. • Ability to work independently as well as collaboratively across cross-functional teams. • Strong stakeholder management skills, with the confidence to engage business and senior management. • Self-driven, resilient, and able to perform effectively under tight timelines and work pressures.