Boat Quay jobs in Boat Quay

FRONT DESK RESIDENT (PART-TIME) Piladay House | Holland Village

Piladay is a boutique private Pilates studio built on personalised, high-touch client experiences. We're looking for a warm, organised, and proactive Front Desk Resident to join our Holland Village team on a part-time basis.

This is a front-facing role at the heart of studio operations — you'll be the first person our clients see and hear, and a key support to our instructors and management team.

What you'll be doing

Welcoming clients and managing the studio experience from arrival to departure

Handling bookings, scheduling, and appointment coordination across private and group sessions

Onboarding new clients — walking them through registration, studio policies, and what to expect

Managing payments, invoicing, and billing enquiries

Maintaining accurate client records in our booking system

Monitoring attendance, late cancellations, and no-shows in line with studio policy

Keeping the studio clean, well-stocked, and running smoothly throughout your shift

Supporting the team with day-to-day administrative tasks as needed

What we're looking for

Warm, professional communicator — strong spoken and written English is essential

Comfortable in a client-facing environment and genuinely enjoys people

Organised and detail-oriented, with the ability to multitask during busy periods

Reliable and takes initiative without needing to be micromanaged

Prior experience in customer service, hospitality, or wellness is a plus — but we're happy to train the right person

The details

Part-time | Rotating shifts

Based at The Studio @ Holland Village

From $10/hour

Piladay

started in 2023 as a small boutique studio offering exclusive private Pilates sessions, built on a simple belief: every client deserves focused, personalised attention. Since then, we've grown into a Singapore-based Pilates and wellbeing community centred on refined movement, intelligent education, and elevated wellbeing.

Today, we have two homes.

Piladay House

, our studio at Holland, stays true to our roots with private solo and duet sessions in an intimate, welcoming space.

Piladay Academy

, at Boat Quay, is where we nurture the next generation of instructors through courses, workshops, apprenticeship training, and group classes, alongside private sessions and community events. Beyond our studios, we also partner with like-minded brands, including our ongoing classes with Minmed at Jewel, as well as corporate collaborations and private events.

As we continue to grow, we're always excited to meet people who'd love to be part of what we're building. Whether you're an experienced instructor, a trainee finding your path, or someone with skills in studio operations, client experience, marketing, events, or something we haven't thought of yet, we'd love to hear from you.