Cafe Supervisor jobs

KLARRA Cafe is a thoughtfully designed cafe nestled within KLARRA, a contemporary fashion and lifestyle brand. We are passionate about creating a warm, welcoming space where beautiful design, quality coffee, and meaningful experiences come together. We are looking for a hands-on Cafe Supervisor & Barista who shares our passion for hospitality and is committed to delivering exceptional customer experiences while leading our cafe operations.

Job Responsibilities

• Lead and oversee the daily operations of the cafe, ensuring smooth and efficient service.

• Prepare and serve coffee, beverages, and light food items to a consistently high standard.

• Deliver warm, professional customer service and create a welcoming cafe experience.

• Supervise, train, and support cafe team members to maintain high standards of service and product quality.

• Hire part timers, plan staff schedules and ensure adequate manpower coverage.

• Monitor inventory levels, place purchase orders, and ensure adequate stock availability while minimising wastage.

• Ensure food safety, hygiene, cleanliness, and workplace safety standards are consistently maintained.

• Perform opening and closing procedures, including cash handling and daily reconciliation where required.

• Handle customer feedback professionally and resolve issues promptly.

• Work closely with management to improve operations and achieve sales and service targets.

• Assist with cafe promotions, seasonal launches, and other operational initiatives.

• Support the management team with administrative and other ad hoc duties as assigned.

Job Requirements

• Minimum 2 years of experience in a cafe, coffee, or hospitality environment, with supervisory experience preferred.

• Proficient in coffee preparation and basic latte art.

• Passionate about customer service with excellent communication and interpersonal skills.

• Strong leadership, organisational, and problem-solving skills.

• Able to work efficiently in a fast-paced environment and lead by example.

• Responsible, proactive, and able to work independently.

• Willing to work weekends, public holidays, and rotating shifts.
  
  

• Possess a valid Food Hygiene certificate.

How to Apply

Please kindly send your resume with a recent photograph to hr@klarra.com. Only shortlisted candidates will be contacted.