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Desktop Support Engineer jobs

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    • Microsoft 365 administration and support.
    • VPN and endpoint security support.
    • Understanding of ITIL-based support processes.
    • View all FOURTECHPAL PTE. LTD. jobs - Singapore jobs - Desktop Support Technician jobs in Singapore
    • Salary Search: Desktop Support Engineer salaries in Singapore
    • Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.).
    • Knowledge in PC and IOS mobile devices.
    • Provide technical support to end users on their daily IT usage problem.
    • Handle and manage all calls escalate by helpdesk.
    • Must be a team player.
    • If you are that person with the caliber, drop us a note and we will get back.
    • Discover wonderful opportunities at RAMMP IT Solutions, where you can work…
    • 3–5 years of desktop / IT support experience, ideally including time in a financial services, professional services, or other regulated environment.
    • Provide support outside of standard business hours on an ad-hoc basis where required to support critical activities, incidents, or business events.
  • View similar jobs with this employer
    • 2+ year of experience in a desktop support, helpdesk, or IT technician role.
    • Support remote users with VPN, remote desktop, and connectivity issues.
    • Provide onsite support at client's premise, remote support by phone & email, and standby support.
    • User support experience is preferred.
    • You’ll support Paxos’s brokerage clients with trading and liquidity support, working directly with our Assets and Brokerage operations teams to investigate and…
    • Min. ITE/Diploma graduate with 1 year experience in desktop support.
    • Previous IT helpdesk and/or call centre support experience, including providing remote…
    • Field support engineers should be available for on-call support for Critical outages / VIP support / Smart hand support.
    • New Starter Onboarding and Induction.
    • Enterprise desktop support experience in Microsoft Windows OS, Microsoft Office Suite, Cloning Tools, MAC OS and Antivirus/Malware software will be an advantage…
    • Handle daily technical support activities on laptop, desktop, printer and peripherals support.
    • Experience in basic networking support.
  • View similar jobs with this employer
    • The Desktop Engineer provides the IT/desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to…
    • Minimum 4 years of experience in technical or systems support environments.
    • Perform additional duties as assigned by the direct manager to support IT team…

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Job Post Details

Desktop Support Engineer - job post

FOURTECHPAL PTE. LTD.
Singapore
$5,000 - $6,000 a month - Contract
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Job details

Pay

  • $5,000 - $6,000 a month

Job type

  • Contract

Location

Singapore

Full job description

Role Overview

The Desktop Support Engineer will be responsible for providing day-to-day end-user support and ensuring smooth operation of workplace IT services. The role includes support for Microsoft 365 technologies, endpoint devices, user administration, and first-level troubleshooting for business applications.

The engineer will act as the primary point of contact for end users, ensuring timely issue resolution and maintaining a high level of customer service.



Key Responsibilities

End-User & Workplace Support

  • Provide technical support for:Windows 11 operating systems
    Microsoft 365 services
    Exchange Online
    Microsoft Teams
    OneDrive
    Intune / knowledge will be a huge plus
    Azure AD, Entra ID / knowledge will be a huge plus
  • Troubleshoot hardware and software issues for end users
  • Support Lenovo ThinkPad devices and peripherals
    • Provide first-level support for workplace collaboration tools and applications



Required Skills & Experience


Technical Skills

  • Windows 11 administration and troubleshooting
  • Microsoft 365 administration and support
  • Exchange Online, Teams, OneDrive support
  • Intune device management / knowledge will be a huge plus
  • Azure AD / Entra ID administration / knowledge will be a huge plus
  • VPN and endpoint security support
  • Basic Active Directory administration

Preferred Skills

  • Experience supporting Fortinet VPN solutions
  • Experience with PAM solutions
  • Understanding of ITIL-based support processes
    • Experience with ticketing systems and SLA-driven environments



Key Objectives

  • Ensure smooth day-to-day end-user operations
  • Deliver timely incident and request resolution
  • Maintain high user satisfaction and SLA compliance
  • Support stable and secure workplace IT environment
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