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Desktop Support Engineer jobs

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  • View similar jobs with this employer
    • This position assists staff with technical support of desktop computers, applications, and related technology.
    • View all Total IT Global jobs - Tuas jobs - Desktop Support Technician jobs in Singapore 639080
    • Salary Search: Desktop Support Engineer salaries in Singapore 639080
    • Deploy, maintain, and support company desktop computers, laptops, (mobile) telephones and other network attached devices.
    • Job Type- Contract (3500 USD /Month).
    • Provide technical support to end users on their daily IT usage problem.
    • Adhere to the provided Service Level Agreements (SLAs).
    • Rotational shifts and on-call support if required.
    • Provide Level 1 and Level 2 technical support to end users via Snow ticket, phone, email, chat, and in-person…
    • Remote support for clients regardless of location.
    • Provide virtual and email support for internal users.
    • Mobile device configuration and support (iPhone/iPad).
    • Experience with End-users computing environment and desktop support workflow.
    • Bachelor/ Diploma in information Technology with at least 2.5 years of experience…
    • Strong experience in onsite desktop and end-user support.
    • Work with experienced IT teams and support professionals.
    • Provide onsite support at client's premise, remote support by phone & email, and standby support.
    • User support experience is preferred.
  • View similar jobs with this employer
    • Strong experience in onsite desktop and end-user support.
    • Work with experienced IT teams and support professionals.
    • Basic networking support & support in the OS platform.
    • Provide onsite support at the client's premises, remote support by phone & email, and standby support.
    • Responding to client support requests.
    • Desktop support: 1 year (Preferred).
    • We are looking to hire a skilled Desktop Support Engineer to assist our clients with…
    • Field support engineers should be available for on-call support for Critical outages / VIP support / Smart hand support.
    • New Starter Onboarding and Induction.
    • Provide day-to-day tech support for the clients.
    • Perform installation and maintenance of the IT infrastructure (Hardware and Software) including remote…
    • Audio Visual event support experience.
    • Timely support of End User Issues or Requests.
    • Creation of support documentation, Guides and manuals.
    • Strong Windows desktop support skills.
    • Ensure physical presence for planned support days.
    • Hardware deployment and break-fix support.

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Job Post Details

Desktop Support Engineer - job post

Total IT Global
3.8 out of 5 stars
Singapore 639080
$2,500 - $3,500 a month - Full-time

Job details

Pay

  • $2,500 - $3,500 a month

Job type

  • Full-time

Location

Singapore 639080

Full job description

Total IT Global, a full-fledged managed IT service provider has crafted a niche in the End User Computing services arena by offering Nimble, innovative, and holistic managed IT solutions throughout the world serving international including well known organizations in different industries, over 112 countries with a direct presence in 21 countries. Working at TIG means working in a fun team. We are characterized by an open corporate culture with short lines, giving our best to the customer with a smile . You as an employee are central to us, your development is also our growth! In addition, we excel in bringing you and our clients together.

Our URL :-

Main Responsibilities include:

  • This position assists staff with technical support of desktop computers, applications, and related technology.
  • Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement.
  • Reimaging computers/hard drives
  • Support the user in local data backup and restore as per the documented process.
  • Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts.

Decommission old devices, which includes data wiping and coordination for any disposal request

Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Work Location: In person

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