Skip to main content
Upload your CV and find your next job on Indeed!

Desktop Support Engineer jobs

Sort by: -
    • Microsoft 365 administration and support.
    • VPN and endpoint security support.
    • Understanding of ITIL-based support processes.
    • Provide support outside of standard business hours on an ad-hoc basis where required to support critical activities, incidents, or business events.
    • Work closely with operations and finance teams to support business processes.
    • Willingness to learn new technologies and support multi-site operations.
    • 3–5 years of desktop / IT support experience, ideally including time in a financial services, professional services, or other regulated environment.
    • Deliver comprehensive EUC/Desktop field services support.
    • Provide deskside support for software deployment and configuration changes.
    • Provide technical support to end users on their daily IT usage problem.
    • Adhere to the provided Service Level Agreements (SLAs).
    • Remote support for clients regardless of location.
    • Provide virtual and email support for internal users.
    • Mobile device configuration and support (iPhone/iPad).
    • 2–5 years of experience in IT helpdesk or end-user support.
    • Provide L1/L2 support for end-user issues related to hardware, software, and network systems.
    • Minimum 4 years of experience in technical or systems support environments.
    • Provide phone support according to assigned rotation schedules to ensure continuous…
    • Escalate complex issues to Level 2 / Level 3 support teams when required.
    • Provide onsite and remote technical support for desktops, laptops, and workplace…
    • Provide onsite support at client's premise, remote support by phone & email, and standby support.
    • User support experience is preferred.
    • Work closely with operations and finance teams to support business processes.
    • Willingness to learn new technologies and support multi-site operations.
    • Min. ITE/Diploma graduate with 1 year experience in desktop support.
    • Previous IT helpdesk and/or call centre support experience, including providing remote…
  • View similar jobs with this employer
    • The Desktop Engineer provides the IT/desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to…
    • Proven experience as an L2 Application Support Engineer or in a similar production support role.
    • L2 Technical Support: Provide dependable second-line (L2)…

People also searched:

digital marketing
it engineer
it support engineer
it support
network engineer
desktop support
desktop engineer
business analyst
work from home
data analyst

Job Post Details

Desktop Support Engineer - job post

FOURTECHPAL PTE. LTD.
Singapore
$5,000 - $6,000 a month - Contract
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $5,000 - $6,000 a month

Job type

  • Contract

Location

Singapore

Full job description

Role Overview

The Desktop Support Engineer will be responsible for providing day-to-day end-user support and ensuring smooth operation of workplace IT services. The role includes support for Microsoft 365 technologies, endpoint devices, user administration, and first-level troubleshooting for business applications.

The engineer will act as the primary point of contact for end users, ensuring timely issue resolution and maintaining a high level of customer service.



Key Responsibilities

End-User & Workplace Support

  • Provide technical support for:Windows 11 operating systems
    Microsoft 365 services
    Exchange Online
    Microsoft Teams
    OneDrive
    Intune / knowledge will be a huge plus
    Azure AD, Entra ID / knowledge will be a huge plus
  • Troubleshoot hardware and software issues for end users
  • Support Lenovo ThinkPad devices and peripherals
    • Provide first-level support for workplace collaboration tools and applications



Required Skills & Experience


Technical Skills

  • Windows 11 administration and troubleshooting
  • Microsoft 365 administration and support
  • Exchange Online, Teams, OneDrive support
  • Intune device management / knowledge will be a huge plus
  • Azure AD / Entra ID administration / knowledge will be a huge plus
  • VPN and endpoint security support
  • Basic Active Directory administration

Preferred Skills

  • Experience supporting Fortinet VPN solutions
  • Experience with PAM solutions
  • Understanding of ITIL-based support processes
    • Experience with ticketing systems and SLA-driven environments



Key Objectives

  • Ensure smooth day-to-day end-user operations
  • Deliver timely incident and request resolution
  • Maintain high user satisfaction and SLA compliance
  • Support stable and secure workplace IT environment
Let Employers Find YouUpload Your Resume