Skip to main content
Upload your CV and find your next job on Indeed!

Desktop Support Engineer jobs

Sort by: -
    • Microsoft 365 administration and support.
    • VPN and endpoint security support.
    • Understanding of ITIL-based support processes.
    • Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for…
    • Provide technical support to end users on their daily IT usage problem.
    • Adhere to the provided Service Level Agreements (SLAs).
  • View similar jobs with this employer
    • Experience in IT support, desktop support, or help desk roles.
    • Ensure timely completion of assigned support tasks.
    • Provide support outside of standard business hours on an ad-hoc basis where required to support critical activities, incidents, or business events.
    • Document all support interactions and resolutions in the ticketing system accurately.
    • Respond to support inquiries from clients, ensuring timely and accurate…
    • Deliver comprehensive EUC/Desktop field services support.
    • Provide deskside support for software deployment and configuration changes.
    • Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to…
    • Provide onsite support at client's premise, remote support by phone & email, and standby support.
    • User support experience is preferred.
    • Good communication skills and ability to support end users effectively.
    • Work closely with internal teams to ensure smooth IT operations and user support.
    • Club Management System L1 user support.
    • Maintain IT asset inventory and support documentation.
    • Log, track, and resolve support tickets within agreed response…
    • 3–5 years of desktop / IT support experience, ideally including time in a financial services, professional services, or other regulated environment.
    • Support colleagues with IT incidents and service requests.
    • Drive and coordinate major incidents, ensuring timely resolution and communication.
  • View similar jobs with this employer
    • 2+ year of experience in a desktop support, helpdesk, or IT technician role.
    • Support remote users with VPN, remote desktop, and connectivity issues.
  • View similar jobs with this employer
    • Experience in a monitoring center or operations support role is preferred.
    • 1–2 years of relevant experience in system monitoring, operations support, or a…

People also searched:

it support
desktop support
data analyst
desktop engineer
it support engineer
network engineer
work from home
business analyst
digital marketing
it engineer

Job Post Details

Desktop Support Engineer - job post

FOURTECHPAL PTE. LTD.
Singapore
$5,000 - $6,000 a month - Contract
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $5,000 - $6,000 a month

Job type

  • Contract

Location

Singapore

Full job description

Role Overview

The Desktop Support Engineer will be responsible for providing day-to-day end-user support and ensuring smooth operation of workplace IT services. The role includes support for Microsoft 365 technologies, endpoint devices, user administration, and first-level troubleshooting for business applications.

The engineer will act as the primary point of contact for end users, ensuring timely issue resolution and maintaining a high level of customer service.



Key Responsibilities

End-User & Workplace Support

  • Provide technical support for:Windows 11 operating systems
    Microsoft 365 services
    Exchange Online
    Microsoft Teams
    OneDrive
    Intune / knowledge will be a huge plus
    Azure AD, Entra ID / knowledge will be a huge plus
  • Troubleshoot hardware and software issues for end users
  • Support Lenovo ThinkPad devices and peripherals
    • Provide first-level support for workplace collaboration tools and applications



Required Skills & Experience


Technical Skills

  • Windows 11 administration and troubleshooting
  • Microsoft 365 administration and support
  • Exchange Online, Teams, OneDrive support
  • Intune device management / knowledge will be a huge plus
  • Azure AD / Entra ID administration / knowledge will be a huge plus
  • VPN and endpoint security support
  • Basic Active Directory administration

Preferred Skills

  • Experience supporting Fortinet VPN solutions
  • Experience with PAM solutions
  • Understanding of ITIL-based support processes
    • Experience with ticketing systems and SLA-driven environments



Key Objectives

  • Ensure smooth day-to-day end-user operations
  • Deliver timely incident and request resolution
  • Maintain high user satisfaction and SLA compliance
  • Support stable and secure workplace IT environment
Let Employers Find YouUpload Your Resume