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Desktop Support Specialist jobs

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    • Provide technical support for any IT related matters or issue;
    • We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23…
    • View all KAROOOOO MANAGEMENT COMPANY PTE. LTD. jobs - Toa Payoh jobs - Desktop Support Technician jobs in Toa Payoh
    • Salary Search: Desktop Support Specialist salaries in Toa Payoh
    • We are looking for a solution-focused desktop support specialist to provide our clients with hands-on, systematic support.
    • Any other ad-hoc duties as required.
    • Incident management and SLA-based support.
    • Network connectivity support (LAN/WAN, TCP/IP).
    • Deskside Technician – End User Computing (EUC) role.
    • Candidates are required to handle heavy equipment / desktop builds.
    • Coordinate installation and set-up of desktop computer hardware and software.
    • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician.
    • Knowledge in network system security.
    • Spec or build desktop PCs and carry out component-level repairs yourself.
    • You listen to the people you support and factor their input into how you solve…
    • The successful candidate will manage day-to-day IT administration, user support, onboarding and offboarding, IT assets, Microsoft 365 administration, and ISO…
    • 1–3 years of experience in IT support, helpdesk, or desktop support roles.
    • Provide technical support to staff for hardware issues (e.g., printer jams,…
    • Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.).
    • Knowledge in PC and IOS mobile devices.
    • We are looking for a solution-focused desktop support specialist to provide our clients systematic support.
    • To be successful as a desktop support specialist,…
    • Provide technical support to end users on their daily IT usage problem.
    • Handle and manage all calls escalate by helpdesk.
    • Must be a team player.
    • Deliver Level 2 desktop support for end users, ensuring timely resolution of incidents and service requests.
    • Install, configure, and support approved business…
    • Provide support for conferencing and multimedia equipment.
    • Committed to providing excellent service and support.
    • Diploma or Bachelor's Degree in related field.
    • Rotational shifts and on-call support if required.
    • Provide Level 1 and Level 2 technical support to end users via Snow ticket, phone, email, chat, and in-person…
    • Desktop support: 3 years (Required).
    • Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and…

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Job Post Details

Desktop Support Specialist - job post

KAROOOOO MANAGEMENT COMPANY PTE. LTD.
Toa Payoh
$3,500 - $4,000 a month - Full-time
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Job details

Pay

  • $3,500 - $4,000 a month

Job type

  • Full-time

Shift and schedule

  • Late shift

Location

Toa Payoh

Full job description

Job Summary

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

  • Troubleshoot and resolve technical issues related to hardware, software, and networking;

  • Install and configure hardware and software applications;

  • Monitor and maintain Cartrack application and systems to ensure their smooth functioning;

  • Collaborate with Global teams to implement and maintain IT projects;

  • Document technical procedures, user manuals, and FAQs;

  • Provide technical support for any IT related matters or issue;

  • Train users on the use of Cartrack applications and hardware;

  • Continuously update technical knowledge and skills.

Requirements

  • Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline;

  • Entry level are welcome to apply;

  • Proficient in written and spoken English to handle customer queries;

  • Must have a pleasant personality with high levels of motivation and enthusiasm;

  • Ability to work independently and as part of a team;

  • Willingness to work outside regular business hours as required.


Karooooo Management Company Pte Ltd is a leading global provider of data analytic solutions for mobile asset management, asset recovery and workforce optimisation based on a proven Software-as-a-Service platform. Fleet management, Stolen Vehicle Recovery and insurance telematics services remain its core business, with a focus on technology development to enhance customer experience. The company is a service-centric organisation focusing on the in-house design, development and installation of telematics technology and data analytics.

Karooooo Management Company Pte Ltd technology is widely accepted by motor manufacturers and insurers. Its customer telematics web interface provides a comprehensive set of features ensuring the optimisation of both fleet and human resources. As an expansion of its integrated service offering, Karooooo also provides driver risk assessment offerings in the insurance telematics field.

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