Ecommerce Account jobs in Singapore

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

The Key Account Manager – eCommerce is responsible for driving online sales growth and managing key eCommerce partners in the Singapore market. This role oversees commercial performance, campaign execution, assortment strategy, and digital shelf excellence across platforms such as Shopee SG, Lazada SG, Amazon SG, and TikTok Shop.

Your responsibilities

• Manage strategic relationships with major SG eCommerce platforms.
• Develop and execute commercial plans to deliver sales and profit targets.
• Plan and manage online campaigns (e.g., Mega Sales, GSS, 9.9/11.11, Payday).
• Optimize product assortment, pricing, and promotional strategy.
• Ensure high-quality product listings and digital shelf visibility.
• Track performance metrics (traffic, conversion, ROAS, ranking).
• Lead forecasting, stock planning, and operational coordination.
• Provide regular business reports and insights.

The experience we're looking for

• Bachelor’s degree in Business, Marketing, or related field.
• 6-8 years of eCommerce or Key Account Management experience, ideally in the Singapore market.
• Strong commercial acumen and negotiation skills.
• Proficient in data analysis and marketplace tools.
• Strong communication, project management, and stakeholder skills.
• Adaptable, analytical, and results driven.

The skills for success

Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business acumen, commercial acumen, Sales negotiation, P and L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.