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Patient Information Associate
PERSOL
·
3.7
Singapore
$3,500 a month
Permanent
Apply on company site

Job details

$3,500 a month
Permanent
Singapore

Full job description

Join a dynamic team as a Patient Information Associate, where you will make a significant impact by providing essential support to patients and visitors in a vibrant healthcare setting. This role offers the opportunity to enhance your customer service skills while contributing to a positive patient experience.

Responsibilities:

  • Welcome and assist patients, visitors, and the public.
  • Guide visitors to inpatient wards and navigate the campus effectively.
  • Assist with self-registration kiosks and counter services for patients and visitors.
  • Handle general inquiries in a calm and professional manner.
  • Support access control and explain visiting policies, especially during non-visiting hours.
  • Provide frontline counter support while maintaining a composed presence during busy periods.

Requirements:

  • Minimum qualification of NITEC, Higher NITEC, or Diploma in Service Skills.
  • A minimum of 1 year of experience in customer service (experience in hospitality, service, or retail is advantageous).
  • Strong interpersonal and communication skills.
  • Proficient in common computer applications (e.g., Microsoft Office) and IT-savvy.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.



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