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Job Post Details

L1 IT Support Engineer (West) - job post

THE HACENS TALENT PTE. LTD.
Clementi
$3,000 - $3,400 a month - Permanent
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Job details

Pay

  • $3,000 - $3,400 a month

Job type

  • Permanent

Location

Clementi

Full job description

Job Overview and Responsibilities

:

Support IT Projects

  • Assists IT Specialist in daily IT operation tasks.
  • Assist in the implementation and rollout of new IT-related projects across the organization.
Vendor Coordination and Integration

  • To effectively coordinate with incumbent vendors for the Zebra mobile computers, tablets and IT related equipment repair and related services to ensure continuity and compatibility.
Handling IT Service Requests

  • Provide IT technical support to end users such as PC hardware & software, MS Windows & Offices, RF/PDA, Printers, Network, APs, Wireless LAN, CCTV, Google Suite, Email, Mobile devices, WMS & other in-house applications.
Documentation

  • To update the helpdesk on daily incidents, unlock accounts, update tickets on task completed activity.
  • Maintain confidentiality and comply with our IT policies.
Desktop Management and Patch Management

  • Maintain and operate patch management programs and ability to manage remote computers using beyond trust software for IT Support.
Web Help Desk

  • Primary Support for end user support including user onboarding and offboarding.
Minimum requirements

:

At least 1 year Level 1 IT Support with End User experience.

Minimum ITE/ Diploma in Computer related.

Team player with initiative to resolve issues.
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